Dell Touchpad Drivers

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£1.00

Please note I am an individual, not Dell and not an organisation and as a consequence don’t have access to all Dell Hardware to test.

Introduction

This guide is for older Dell Systems (<2016 Hardware). Going forward there is a future push for Microsoft to natively support new Touchpads, so called “Precision Touchpads” which should alleviate any OEM driver issues.

There have been numerous Touchpad issues with the release of Windows 8.x and Windows 10 primarily due to drivers.

  • Windows 10 will install a generic driver from 2006 which will in most cases give the Touchpad limited functionality.
  • Although the Windows Vista/Windows 7 driver for the Touchpad is customised for the Touchpad, it often won’t install properly with Windows 10 rejecting the driver and preferring its own generic one.
  • Newer driver releases, in many cases the last iteration of Windows 10 Touchpad drivers released often work with older Touchpads although they are not designed for the specific Touchpad in question.
  • In most cases the installer will reject the hardware, therefore one has to force install the Driver via the Device Manager.

This is an unofficial guide and covers a large range of hardware so unfortunately finding the best driver it is quite “experimental”. Fortunately however this unofficial guide is well-reached and many Dell customers have tested and reported the best driver for their system.

Please comment on your findings so I can update the list at the bottom which is populated by other people’s testing on their models.

Contents

Tested Driver Version or Suggested Driver Version for Dell Systems:

Driver Installation Instructions

  1. Extracting the Driver
  2. Force Installing the Driver via the Device Manager
  3. Testing the Driver
  4. Video Instructions

List of Dell Touchpad Driver Versions (by Vendor):

Alps and Synaptics are the most common vendors.

1. Extract the Driver

Download the suggested driver (if no driver is suggested then look at your Drivers and Downloads page and determine if the driver is Synaptics or Alps and try the latest version).

Extraction of the Driver depends on the Driver Package. For the Newer Driver Packages you should use the .exe to Extract the Driver to a specified folder. For the Older Driver Packages it is often better to use 7zip to extract the driver.

Variant A (Newer Driver Package)

Double click the driver:

16

Accept the User Account Control:

uac

Select Extract:

17

Select Downloads and make a new folder, call it Touchpad:

18 19

Select ok and then close:

20

Go to the Downloads folder and select the extracted Touchpad folder:

21

Look for the 64 Bit folder (assuming you’re using 64 Bit Windows 10):

22

Select the address of the Download location and right click it then left click copy:

23

Variant B (Older Driver Package)

Note if you do not see a separate x64 or x86 and only see a .exe after extracting. You may have to further extract using a utility like 7zip (I advise 7zip version 9.20 because it works better in my testing):

25

Then you can look in the extracted folder:

26

To find the x64 folder with the drivers:

27 28

You can then copy this address like before:

29

2. Force Install the Driver via the Device Manager

For best results remove any USB mouse attached to the system.

Right click the Start Button and Select Device Manager:

Expand Mice and other Pointing Devices

Select “PS/2 Compatible mouse” or “Dell Touchpad” or any other similar devices and then right click and select properties:

Select the Driver tab

You will be told the driver version and date. In this case the generic 2006 Microsoft driver is used.

You can attempt to install the driver normally and then recheck the version in the Device Manager. In a large number of cases the driver will not be installed and Windows 10 will still continue to use its generic driver.

To amend this select update driver…

Select Browse my computer for driver software:

Select let me pick from a list of device drivers on my computer:

Select Have Disk:

Paste in the 64 Bit extracted location then select open:

Select ok:

Left click the Dell Touchpad and select next:

Accept yes at the warning:

The driver will install:

Select close:

 

Select yes to restart:

Right click the Start Button and Select Device Manager:

Expand Mice and other Pointing Devices and look for Dell Touchpad. Look for an ! mark.

If no ! is present right click it and select Properties:

Select Driver. You will see the driver version of the Touchpad has now been updated:

14

If there is an ! then the driver has not taken and must be uninstalled. If the Touchpad is not-responsive or erratic you may need to plug in a USB mouse to do this.

Right click Dell Touchpad and select Uninstall:

Ensure to check “Delete the Driver Software for this Device” then select Uninstall:

Retry with an older version of the driver.

3. Test the Touchpad!

Right click the Start Button and select Settings:

Select Devices:

Select Touchpad:

Amend the settings to your preferences and play around with your Touchpad to see how it works and how stable it is…

I would appreciate it if you left feedback in the comments on what Touchpad driver works best for you in your system.

Video Instructions

This video is made by RedDragonTechUK. Watch it on YouTube and leave him a like and a comment:

Alps

Cypress

Elantech

Synaptics

Adamo Laptop

Inspiron Laptop

  • Inspiron 640m/E1405 (June 2006)
    • Windows 10 32 and 64 Bit Untested Likely Synaptics 15.3.2.1
  • Inspiron 1110 (11z) (November 2009)
  • Inspiron 1318 (November 2008)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Inspiron 1420 (June 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
    • Tested by Noname Alps 8.1200.101.209
  • Inspiron 1464 (July 2010)
  • Inspiron 1501 (November 2006)
    • Windows 10 32 and 64 Bit Untested Likely Synaptics 15.3.2.1
  • Inspiron 1520 (July 2007)
  • Inspiron 1526 (January 2008)
  • Inspiron 1545 (November 2008)
  • Inspiron 1564 (July 2010)
  • Inspiron 1720 (June 2007)
  • Inspiron 3152 (June 2015)
  • Inspiron 3421 (January 2013)
  • Inspiron 3451 (January 2015)
  • Inspiron 3537 – (August 2013)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4
  • Inspiron 3737 (October 2013)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4
  • Inspiron 5523 (October 2012)
  • Inspiron 5537 (August 2013)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4
  • Inspiron 5558 (March 2015)
  • Inspiron 5737 (August 2013)
    • Windows 10 64 Bit Tested by Dell 19.0.9.4
  • Inspiron 6400/E1505 (June 2006)
    • Windows 10 32 and 64 Bit Untested Likely Synaptics 15.3.2.1
    • Windows 10 64 Bit Tested by Neato Synaptics 13.2.2.2.2
  • Inspiron 7520 (August 2012)
    • Windows 10 64 Bit Tested by Dell with Elan 15.3.0.14
  • Inspiron 7568 (September 2015)
    • Windows 10 64 Bit Tested by Delight Synaptics 19.0.27.3
  • Inspiron 9400/E1705 (April 2016)
    • Windows 10 64 Bit Untested but should share the same driver as the 6400 Synaptics 13.2.2.2.2
  • Inspiron N5010 (June 2010)

Latitude Laptop

  • Latitude D420 (June 2006)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude D430 (June 2007)
    • Windows 10 32 Bit & 64 Bit Test by Paul Alps 8.1200.101.217
  • Latitude D530 (June 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude D620 (April 2006)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude D630 (May 2007)
    • Windows 10 32 Bit & 64 BitTested by Philip Yip and David Gutman Alps 8.1200.101.217
  • Latitude D631 (May 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude D820 (April 2006)
    • Windows 10 32 Bit & 64 Bit Tested by Philip Yip Alps 8.1200.101.217
  • Latitude D830 (May 2007)
  • Latitude 3300
    • Windows 10 64 Bit Untested Likely Alps 8.1206.101.118]
  • Latitude E4200 (September 2008)
    • Windows 10 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude E4300 (September 2008)
    • Windows 10 64 Bit Tested by James Daum Alps 8.1200.101.217
  • Latitude E4310 (May 2010)
    • Windows 10 64 Bit Untested Likely Alps 8.1206.101.118
  • Latitude E5250 (September 2014)
    •  Windows 10 64 Bit Tested by Dell Alps 10.2207.101.10
  • Latitude E5270 (January 2016)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E5400 (August 2008)
    • Windows 10 64 Bit Untested Likely Alps 8.1200.10.1217
  • Latitude E5410 (May 2010)
    • Windows 10 64 Bit Untested Likely Alps 8.1206.101.118
  • Latitude E5420 (March 2011)
  • Latitude E5420M (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E5430 (June 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E5440 (October 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E5510 (May 2010)
    • Windows 10 64 Bit Tested By Philip Yip Alps 8.1206.101.118
  • Latitude E5520 (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
    • Tested by W 8.1206.101.112
  • Latitude E5520M (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E5530 (June 2012)
    • Windows 10 64 Bit Untested Likely Alps Alps 10.1207.101.109 or 8.1206.101.118
  • Latitude E5540 (January 2014)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E5550 (October 2014)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E5570 (December 2015)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E6220 (May 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6230 (June 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6320 (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6330 (June 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6400 (August 2008)
  • Latitude E6410 (April 2010)
  • Latitude E6420 (March 2011)
  • Latitude E6430 (August 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude 6430u (August 2012)
    • Windows 10 64 Bit Untested Likely Alps 8.1206.101.118
  • Latitude E6440 (September 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E6500 (August 2008)
    • Windows 10 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude E6510 (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
    • Windows 10 64 Bit Tested by Laszlo Alps 8.1200.230
  • Latitude E6520 (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6530 (October 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6540 (September 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E7240 (July 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E7250 (November 2014)
    • Windows 10 64 Bit Tested by Dell Likely Alps 10.2207.101.108
  • Latitude E7270 (January 2016)
    • Windows 10 64 Bit Tested by Dell Likely Alps 10.2207.101.108
  • Latitude E7440 (September 2013)
    • Windows 10 64 Bit Tested by Dell Likely Alps 10.2207.101.108
  • Latitude E7450 (November 2014)
    • Windows 10 64 Bit Tested by Dell Likely Alps 10.2207.101.108
  • Latitude E7470 (January 2016)
    • Windows 10 64 Bit Tested by Dell Likely Alps 10.2207.101.108
  • Latitude XT3 (August 2011)
    • Windows 10 64 Bit Untested Likely
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118

Precision Laptop

  • Precision M65 (April 2006)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Precision M2300 (November 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Precision M2400 (August 2008)
    • Windows 10 64 Bit Untested Likely Alps 8.1200.101.217
  • Precision M2800 (April 2014)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Precision M3510 (December 2015)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Precision M3520 (December 2012)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.119
  • Precision M3800 (February 2015)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.15.2
  • Precision M4300 (June 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Precision M4400 (August 2008)
    • Windows 10 64 Bit Untested Likely Alps 8.1200.101.217
  • Precision M4500 (April 2010)
    • Windows 10 64 Bit Untested Likely Alps 8.1206.101.118
  • Precision M4600 (May 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Precision M4700 (July 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Precision M4800 (September 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Precision M5510 (April 2016)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.15.21
  • Precision M5520 (January 2017)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.2.17.52
  • Precision M6300 (September 2007)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Precision M6400 (October 2008)
    • Windows 10 64 Bit Synaptics 15.3.2.1
  • Precision M6500 (December 2009)
    • Windows 10 64 Bit Synaptics 15.3.2.1
  • Precision M6600 (May 2011)
  • Precision M6700 (July 2012)
    • Windows 10 64 Bit Tested by Dell Alps 10.1207.101.109
  • Precision M6800 (September 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Precision 7520 (March 2017)
    • Windows 10 64 Bit Tested by Dell 10.2207.101.114
  • Precision M7510 (October 2015)
    • Tested by Dell Alps 10.2207.101.108
  • Precision M7710 (November 2015)
    • Tested by Dell Alps 10.2207.101.108
  • Precision 7720 (March 2017)
    • Windows 10 64 Bit Tested by Dell 10.2207.101.114

Studio Laptop

  • Studio 1435 (December 2008)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Studio 1440 (June 2009)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1450 (August 2008)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Studio 1457 (September 2009)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Studio 1458 (December 2009)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Studio 1535 (June 2008)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1536 (June 2008)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1537 (October 2008)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1555 (October 2009)
  • Studio 1557 (October 2009)
    • Windows 10 64 Bit Untested Likely Synaptics 16.6.13.0
  • Studio 1558 (February 2010)
    • Windows 10 64 Bit Untested Likely Synaptics 19.0.15.2 or Synaptics 16.6.13.0
  • Studio 1569 (February 2010)
    • Windows 10 64 Bit Untested Likely Synaptics 19.0.15.2 or Synaptics 16.6.13.0
  • Studio 1735 (June 2008)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1737 (November 2008)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1745 (October 2009)
    • Windows 10 64 Bit Untested Likely Synaptics 19.0.19.1
  • Studio 1747 (October 2009)
    • Windows 10 64 Bit Tested by Buddey with Synaptics 19.0.19.1 by installation via the Device Manager.
  • Studio 1749 (February 2010)
    • Windows 10 64 Bit Untested Likely Synaptics 19.0.19.1

Vostro Laptop

  • Vostro 1000 (July 2007)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Vostro 1320 (April 2009)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 7.4.102.104
  • Vostro 1400 (July 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Vostro 1500 (July 2007)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Vostro 1520 (April 2009)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Vostro 1700 (July 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Vostro 1720 (April 2009)
  • Vostro 3330 (April 2010)
    • Windows 10 64 Bit Tested by Henry with Synaptics 19.0.15.2 (Manual Install via the Device Manager).
  • Vostro 3550 (April 2010)
    • Windows 10 64 Bit Tested by Ivo with Synaptics 19.0.15.2 (Manual Install via the Device Manager).
  • Vostro 3558 (April 2015)
  • Vostro 3560 (October 2012)
    • Windows 10 64 Bit Tested by Dell with Elan 15.3.0.14
  • Vostro 3700 (April 2010)
    • Windows 10 64 Bit Tested by Jimmy Synaptics 19.0.15.2 (Manual Install via the Device Manager).
  • Vostro V131 (September 2011)
    • Windows 10 64 Bit Tested by ysiu  Synaptics 18.1.48.1 (Manual Install via the Device Manager).

XPS Laptop

Xtreme Performance Systems

  • XPS L221x
  • XPS L421x (July 2012)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4
  • XPS L501x (November 2010)
    • Windows 10 64 Bit Tested by RedDragonUKTech with Synaptics 19.15.2 (Manual Install via the Device Manager).
  • XPS L502x (March 2011)
  • XPS L511z (April 2011)
    • Windows 10 64 Bit Cypress 2.5.3.72
  • XPS L321x (February 2012)
  • XPS L322x (November 2012)
    • Windows 10 64 Bit  Tested by AndriiT Cypress 2.5.3.72
  • XPS L521x (June 2012)
  • XPS L702x (March 2011)
    • Windows 10 64 Bit Tested by Jim Synaptics 19.0.15.2 (Manual Install via the Device Manager).
  • XPS M1210 (June 2006)
    • Windows 10 64 Bit Untested Likely Synaptics 15.3.2.1
      Windows 7 64 Bit Tested by Maxwachtel Synaptics 15.3.2.1
  • XPS M1330 (July 2007)
  • XPS M1530 (December 2007)
    • Windows 10 64 Bit Tested by R with Alps 8.1200.101.217
  • XPS M1710 (April 2006)
  • XPS M1730 (September 2007)
    • Windows 10 64 Bit Untested Likely Synaptics 15.3.2.1

359 thoughts on “Dell Touchpad Drivers

  1. Hi Philip,
    I am running Windows 10 64-bit on the Inspiron 1520. I had tried some of the newer Synaptics drivers and couldn’t get any of them to install. After reading your reply, I tried the Synaptics 15.3.2.1 driver, and it worked! So thanks again, you are the best!

    1. Philip,
      I have a Dell Inspiron N5010. The update driver Synaptics 19.0.15.2 – Windows 10 64 bit did not solve my scrolling problem. I attempted to use the latest Synaptics Touchpad driver 19.0.27.9 Windows7/10 64 bit, but I could not get it to install. I cannot see where to find the 64 bit information in the folder files. I am having the same problem finding the 64 bit information in the Synaptics driver files 19.0.27.3 and 19.0.9.6. I need this to add to the address of the download location. Can you provide help in locating this information?

  2. I have clean installed Windows 10 Creator’s Update (1703) on a Studio 1558 Memory: 8GB; CPU: i7-720QM, Chipset: HM55; Wireless: Intel Centrino Advanced-N 6200 AGN; Display: AMD Mobility Radeon HD 5470. I used the “touchpad_synaptics_w84_x10_a02_setup-nvcd2_zpe” for the Touchpad. I tried the Synaptics – 19.0.27.9, 19.0.27.3, 19.0.19.1 and the Dell 16.6.13.0. I ended up using the Dell 16.2.10.3 as the Touchpad seems to work the best. The first two Synaptics drivers caused a complete loss of the Touchpad. Good thing I remembered the keyboard shortcuts for shutting down (Alt+F4). Otherwise, I would have had to do a hard reboot. The Generic Synaptics and the Dell 16.6.13.0 drivers worked, but, there were issues when trying to copy and paste. Unfortunately, I cannot remember or find how I came up with the Dell 16.2.10.3 driver file. I’ll keep looking. It came off the Dell ftp site. I saved all the links but there are over 50 of them. I’ll post the complete install order and driver name/version used, under the “Driver Sets”. Thank you Philip, for your VALUABLE documentation!!!! I would have never figured this out on my own.

  3. Thank you for this information! I have a Dell Adamo 13 with W10 Home version 1703 64 bit. I tried synaptics ver. 15.3.2.1 which worked with your installation instructions, but would not scroll in Edge and other Windows apps. I then installed ver. 19,0.15.2 the same way as before (after uninstalling the older version) and now I have two finger scrolling in everything! Much appreciated.

  4. Thank you for the post!
    I hava a Dell Latitude 6430u, which originally came with Windows 7 Pro. When updating to Windows 10 the touchpad started to bad functioning: Driver 10.1207.101.103 was installed and right click was not functioning, left click acted as right click, not click on pad neither scrolling. I’ve tried the first 17 Alps drivers listed above with the following results:
    8.1200.101.218
    8.1200.101.217
    8.1200.101.214
    8.1200.101.209
    Almost good – Left click and pad clicking work ok, but left click and scrolling are still not functioning.
    10.1207.101.110
    10.1207.101.109
    10.1207.101.102
    8.1206.101.118
    8.1206.101.115
    8.1206.101.112
    8.1206.101.110
    8.1206.101.109
    8.1206.101.104
    8.1200.101.218 W10
    8.1200.101.134
    8.1200.101.129
    Bad functioning: Equal as driver 10.1207.101.103 after the update

    I kept 8.1200.101.218 installed but I hope someone else could find a workaround for this issue.

    Anyway, thank you again for your help. You gave me a bit of hope for a while.

    1. It seems a little strange even the basic Windows inbuilt driver should give base functionality. I think you might have some hardware fault (opposed to an OS fault). It may be worth trying to reseat the touchpad to the motherboard.

      1. Hi Philip, thank you for you reply.
        It does not seem to be a hardware failure because of the following:
        * When you press right button, it is showed as pressed on the icon of the touchpad which appears on the right side of the windows taskbar.
        * It was working perfectly with Windows 7 until the update to Windows 10

        So it seems to be a weird driver issue, but thank you again for your time and your willingness.

  5. Once again, the good Doctor has provided me with the cure after Dell’s customary failure to do so. It seemed as if I had no choice but to permit the download of software I already have after it became clear it was the only way either of us was going to get what we wanted. The resulting scan, I was told, “…might take a few moments.” Not a hard + fast term in actual meaning but it suggests you might be facing a wait of a duration not widely considered to be long. The British rationale would commonly interpret it as, ‘I’ll put the kettle on!’.
    No one would expect that 2+ hours later those ‘few moments’ would still be counting down, but that’s what happened, I’d still be waiting now if I hadn’t bailed out! There was no, ‘Sorry, scan has failed…’, well, I’m sorry that I’ve been consistently let down by Dell Support + now, for the 3rd time(?) one of Doc Yip’s spot on, idiot-proof (a personally approved rating) guides has solved my problem, just in the nick of tim, too. If I had to put up with the cursor moving when my palm brushes the touchpad when I type, for much longer, I would have done something regrettable, to me most likely, to someone, anyway, I’m sure…….
    The service these guides provide are of great value to many people + the public spirit exhibited by the effort put into providing them is a true measure of the man, he deserves a medal!
    These guides are just what the Doctor ordered, you might say?!?………
    Sincerely thankful,
    Ricky Dickson

  6. Thanks for the wonderful website! After a windows 10 update, my touchpad driver got rolled back, and I had to scramble to find something functional again. Luckily, with your site, I was able to locate a functional driver. I have a laptop that isn’t listed above, so I’d like to share my experience:

    Dell Inspiron N4110
    Windows 10 v1703 for 64 bit
    Synaptics Touchpad – 17.0.11.1 Windows 8.1 64 Bit

    Thank you!

  7. Dell 11z 1110 – tried with both (32bit) Anniv and Creat: It has an Elan SmartPad (which is a pretty appalling thing but we are where we are). Basically none of the Dell offerings worked properly (or at all in some cases) – the Dell “utilities” are also pretty bad – but there is what is more or less an Elan generic driver (i.e. no “Asus” utilities) for Win 7 32bit (and also Win 7 64bit – but I have not tested that) available on the Asus website (they used Elan on a number of their laptops). Worked fine by manual install (update) of the driver and I can configure the Elan Smartpad to do what I wanted (which is what I have been doing under XP). Specifically I needed to configure 2 finger tap to be the pop-up menu (=right click) because this pad has no buttons and is unusable without this. This driver has the familiar Elan tab in settings from which all things can be adjusted – never found a way of doing this with any of the Dell utilities. Links are:
    http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Touchpad/Touchpad_Elantech_WIN7_32_7057.zip
    http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Touchpad/Touchpad_Elantech_WIN7_64_7057.zip
    If you are having issues with Dell drivers/utilities this might be a simple fix.

      1. Philip, please note that it is the 32bit I have tested not the 64bit (although I think this should work fine). Regards

  8. Seems that Dell decided not to support XPS L702X, so I was left swaying in the wind, literally. I want to say everything did not seem to function, generally a word far too often used in every life situation, suggesting all, excluding nothing, is the problem. You can pick the category that everything can apply to. I never lost hope that I would find some resolve. In a google search I was fortunate to find your web page. Although I have to say I was skeptical to start off with. This driver I have been struggling with is from Synaptics main web page. Synaptics Touchpad – V 17.0.19.0 XP 32 Bit, Vista 32 Bit, Vista 64 Bit, Windows 7 32 Bit, Windows 7 64 Bit, although it’s not listed on your site, it was my starting point. Followed your instructions, now have very smooth functionality. (without rotation, pinching or scrolling ability) Yet, so pleased that I have control without need of bullying my touchpad. Finally a step forward. Thanks to you, Dr Philip Yip, I have the resources you have painstakingly put together, which I hope will allow me to take leaps and bounds. btw, may I ask you how long it took you to get to this point on your site?

  9. I have been using Windows 10 64bit on my Inspiron N5010 for almost a year. About a month ago the cursor began creeping back to the top after it was scrolled down. I presume that the touchpad driver has been changed. I tried reinstalling various Synaptics touchpad drivers without success in solving this creeping problem. If anyone has this laptop and is not experiencing a scrolling issue, could they notify me what Synaptics touchpad driver is installed on their maching?

  10. XPS L702x – Windows 7.1 64 Bit Tested by Mark H Belanger Synaptics 19.0.15.2 (Manual Install via the Device Manager) seems great on initial restart, then problems. I will continue till I find best fit for me.

  11. I tested It for my vostro 1320 and it worked realy well. I’m greatly thankful. It was a relief. The version I tested was Alps 7.4.102.104. the newer versions didn,t work for me.

  12. hi philip, thank you so mutch. I tried many other reviews to solve the problem with touchpad. All this dosn’t work. I tried first with version 19.0.27.9. It dosn’t work. With 19.0.15.2 it works well. Weird…

      1. Thank you Philip!
        I`m try installed some Alps drivers on my Inspiron 1525 with Windows 10 64-bit (ver. 1607).
        Drivers versions 10.1207.101.xxx (I tried 102, 113, 110) and 8.1206.101.118 – not work scrolling (this drivers for multi touch touchpads, but my laptop not have multi touch touchpad).
        Versions 8.1200.101.217, 8.1200.101.218 – working, but no cursor images when scrolling, and scrolling disabled in settings on default.
        Version 7.1007.115.102 – working, but sometime freezing pop-up menu when right button on USB mouse pressed.
        Now I installed version 7.1209.101.217, this working good for my laptop.

        P.S.: I find compatible driver simply – copy short line in device properties without “*” symbol, sample with my device:
        ACPI\VEN_PNP&DEV_0F13
        ACPI\PNP0F13
        *PNP0F13

        copy PNP0F13 and find this line in Apfiltr.inf file in Vi64 catalog of unpacked driver files. If this line found, then this driver compatible with device.

        Sorry for my bad english 🙂

      2. I would have expected 8.1200.101.217 to work given its what others on the Inspiron 1526 and XPS M1530 reported to work…

        7.1007.115.112 was the shipped version for these 3 systems (Vista driver).

        Any reason you are using Windows 10 version 1607 opposed to 1703?

  13. 8.1200.101.217 and 8.1200.101.218 works well, but when scrolling not appears the cursor images are added during the driver installation (from directory Vi64\data\Cur), just the usual cursor from Windows. This is not a problem, but sometimes it’s convenient to see the scrolling mode (for example, normal scrolling or circular).
    The reason for using Windows 10 version 1607 is simple – I use it because this version works without any problems. And for my laptop there has not been an automatic update to version 1703 in the Windows Update Center yet. And I do not want to reinstall fine work OS without a reason. I did not find anything better in version 1703 than the version 1607, which is installed on my PC.

  14. Inspiron 3147 (aka Inspiron 11 3000 series) Windows 10 64 bit. After trial and error, Synaptics Input_Driver_756GC_WN64_19.0.15.2_A00 finally worked .

  15. Excellent work, Dr. Yip. Thank you!

    Multi-touch is not supported in hardware / firmware on the E6400 / E6500 or earlier laptops from Dell. Alps calls multi-touch their “glidepoint” technology, which they developed in order to be certified for Windows 8.1 by Microsoft. Therefore, none of the version 8 or version 10 Alps drivers work correctly on any of the Exx00 laptops, nor any of the D, C, X, l, or CS series laptops. The only Latitude laptops with multi-touch came after 2009 — Exxyy with yy greater than 00.

    The driver recommended by Dell for the E6400 is the latest version 7 driver, v.7.x2.101.230, A13 (Nov. 2013). However, if tap-to-click while typing is an issue, I recommend the 2011 driver, v.7.1207.101.108, A15 with TouchCheck enabled and the touchcheck slider all the way to the left. This leaves cursor movements enabled while typing, but turns tap-to-click OFF after typing, until you do a regular button click.

    v.7.1207.101.108, A15 also has “inertial movement” of a sort, which would be better labeled “continued edge movement.” I’ve increased the IM areas on top/bottom/left/right in the registry from 40 to 70, and changed EnableOnlyWhenDrag from 1 to 0. Also recommend you leave Touch Sensitivity right in the middle. Too high, and IM won’t work, too low, and you can get random, unintended taps when the laptop warms up under heavy load.

  16. Cypress Touchpad – 2.5.3.72 Installed on Dell XPS 13 L321x Windows 10 64 Bit, works fine, no issues. Thx for the resource.

  17. I have a Dell Inspiron 1720 with W10 Pro version 1703 64 bit. Install Alps TouchPad – 8.1200.101.217 everything works good.

  18. I have a Dell Inspiron 1720 with W10 Pro version 1703 64 bit. Install Alps TouchPad – 8.1200.101.217 everything work good.

  19. I believe I have the best possible use of the touchpad on my ooold, old Inspiron 9400 with Windows 7 32 bit, and I believe others can do the same with 64 bit, including up to Windows 10. I have the two finger scroll, three finger press to open any program of my choice, and customized edge motion and scrolling with pressure control. I’m not sure the three finger flick works, but I might be missing something.

    I tried a dozen different drivers on your list above, but could only achieve this with two unlisted drivers. The earlier driver, ver. 9.0.1.3 from Dell’s site, gave me the edge motion. It has an excellent GUI to customize that feature. Then I installed the generic driver from Synaptics site — ver. 17.0.19.0 — using the “forced” method described above. Doing it manually, withOUT uninstalling the earlier driver, leaves edge motion intact, even though that part of the GUI disappears.

    The first driver is here:
    https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=KYDM4

    I recommend you spend a few days getting used to, and customizing the edge motion before you go here:
    http://www.synaptics.com/resources

    to get the latest generic driver for your operating system. Don’t uninstall the first driver and use the manual method through device driver and “Have Disk” described above. Then in Control panel > Mouse > Device Settings > Settings, check all the boxes and click on “Three finger press” to choose the program(s) you’d like to open with 3 fingers.

    Only the Synaptics driver will remain in Control Panel > Programs and Features.

    On my Win7 32 bit Home Premium machine, a message popped up saying the driver is unsigned. I simply told it to install anyway, and everything was fine. Other versions of Windows may have to find a tutorial on YouTube explaining how to make Windows swallow unsigned drivers.

  20. Hey guys, I’m after circular scrolling (a.k.a chiral scrolling). I’ve a Dell XPS 13 (2-in-1) with windows 10 and “precision touchpad” (ALPS manufactured). I installed different versions of ALPS drivers above, but even if I do get to see the option in Dell Touchpad options, it never works. Seems like win10 still takes over and disables this functionality. Any help or advice, much appreciated. Thank you

  21. Dell Studio 1555, Win10 up to date as of 26/10/17

    Pkway posted that that the Synaptics driver 16.6.13.0 works for this machine. I have found that it’s more complicated than this.

    BEFORE you test any drivers you must change a setting in Windows. Go to Settings->Mouse & Touchpad->Touchpad. Select ‘No delay (always on)’ in the drop down menu.

    Once you have installed a driver it will NEVER work correctly until you change a setting in the Dell touchpad utility. You will need to plug in a USB mouse to do this if clicks and taps aren’t working yet. Find the setting for ‘Palm rejection’ and disable it by un-checking the box.

    I have tested 14.0.2 through to 16.6.13.0 and none perform well unless these two steps are taken.

    I’ve run out of time to systematically test all Synaptics drivers with both these steps. I’m currently using 16.6.13.0. Basic functionality is fine. Multi-touch does NOT work. Edge scrolling and zoom work which is enough for the moment.

    Thanks for such an awesome website Doctor 🙂

    1. Thank you for the nice guide that helped me out of big trouble. Synaptics driver 19.0.15.15 works on Dell Precision 5520: it indeed solves the jumpy cursor problem although the two-finger gestures sometimes work and sometimes not. Still much better than nothing.

    2. All of what is said by beetooex is correct but I think all these options disappeared with the Windows 10 (Creators?) update. Certainly I have none of them and it seems to be a “global” thing and not just me. https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/touchpad-delay-after-windows-10-creator-update/3824c902-9ac8-4e33-a7ff-7d2b8630287e.
      The above link offers some way forward if you are brave enough to do the registry setting – or if you still have access to the Synaptic generic ones

  22. Thanks for creating this guide – very helpful. I recently updated an old Dell Inspiron E1505 (32-bit system, T2300 processor) from XP to Windows 10 (version 1709) and lost my touchpad scrolling capability.

    I tried a few of the drivers on the list without luck before I searched around and found one that works – Synaptics Touchpad, v.8.2.4.6, A17
    https://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=KH5F6
    Two finger scrolling is not enabled, but I got back edge scrolling, which was all I really wanted.

    1. A previous comment for that model:

      Neato: “Dell Inspiron E1505 (may apply to Inspiron 6400 also) running Windows 10 Pro 64bit. The only driver I’ve found that restores scroll functionality is “Synaptics TouchPad, v.13.2.2.2, A01” from file R230390.exe (07 Jul 2012). Still not able to open the Synaptics “Dell TouchPad Settings” utility to fine-tune it, but I can finally scroll again! You can download R230390.exe from http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=6RTR8 (direct: http://downloads.dell.com/input/R230390.exe)”

  23. Latitude D430
    64 bit, Windows 10 version 1709
    Installed Alps 8.1200.101.217, as recommend above using the download link. Thank you.
    After going to settings, devices, touchpad, advanced, show settings I was greeted with a Dell branded screen where I was able to enable touchpad scrolling.
    Lovely job. Thanks.

  24. Thanks for the page! I’ve successfully installed Synaptics 19.0.15.2 on Win 10 64bit with a so far unlisted Dell Vostro 3500. It was a manual install via device manager.
    Note: The latest Synaptics driver (as per today 19.0.27.9) did NOT work. I used the version that has been reported to be ok for Vostro 3558 and Vostro 3330 by other users. Thanks again!

  25. Thanks for the page! I’ve successfully installed Synaptics 19.0.15.2 on Win 10 64bit running on a so far unlisted Dell Vostro 3500. It was a manual install via device manager.
    Note: The latest Synaptics driver (as per today 19.0.27.9) did NOT work. I used the version that has been reported to be ok for Vostro 3558 and Vostro 3330 by other users. Thanks again!

  26. Thank you so much Phillip, using a Dell E6410 with Windows 10 PRO (1709) the Alps 10.1207.101.109 worked perfectly. Problem solved. Hope you don’t mind but posted the link for this driver in Ten Forums. Thanks very much again!

    1. Glad it helped, I just updated the guide to incorporate guesses for most Latitudes and Precisions (listing by date). You can share the driver etc but Ten Forums don’t really like me or my guides and banned me when I tried to join to help folk.

  27. Latitude E6400 (August 2008)
    Windows 10 64 Bit Untested Likely Alps 8.1200.101.217

    Tested this. Works perfectly.

  28. Worked perfectly!

    Dell Inspiron 1545
    Windows 10
    Dell-Touchpad-Driver_9HG8R_WIN_10.2207.101.108_A00_02
    PS2x65

  29. MY GOD!!! I was using a laptop for almost an year, without knowing that i can use normal gestures and stuff. I was hating it for that. Couldn’t install any drivers at all. Now, with the help of you- i finally did it. Thank you a lot my friend!!!

  30. Philip Yip,
    I first want to say I found a lot of great information on your pages. I was installing Windows 8.1 and could not get my installation disk to activate. So I read how Win 10 would work. I used ProduKey to recover my BOIS OEM key. I then installed installed Win 10 using that key. Thank you! I would like to share since you seem to be a Dell guy. I have ran into several Dell laptops that the mouse pointer would jump all over when typing. Apparently the touch pads can cause issues as they age. The touch pad can become so sensitive that the heat from your hands will move the cursor while typing. So I ran across this application that helps tremendously….TouchFreeze. This will lock the pointer while typing. I though you might add it to your touchpad page.
    http://touchfreeze.net/
    Jason

  31. Thank you very much, I downloaded the driver for my Dell laptop on dell.com and do step by step as you guided. Now it works. Perfect. I have never used touchpad with 2 or 3 fingers before.
    Synaptics_v19_2_17_64__C__x86-x64__Win7_Win8_Win81_Win10__Signed__MUP__DellWPF
    Dell vostro 3558 – 2015

  32. Precision M4700 with alps touchpad here:
    Dell-Touchpad-Driver_NVCF6_WIN_10.2207.101.119_A03 worked for me.
    After “Have disk” part I had to navigate to “\PS2x64” folder in unpacked driver directory.

    Sadly problem is recurring after some time. So it’s better to have unpacked driver around and learn to go through fix process by keyboard, because:

    Really annoying thing is YOU CAN’T easily extract the driver without having working touchpad or external mouse. TAB just doesn’t jump to “extract” button. Only solution I found is running driver installer with parameters:
    Dell-Touchpad-Driver_NVCF6_WIN_10.2207.101.119_A03.EXE /s /e=C:\mydir

    (as said in help after running exe from commandline with ‘-h’ parameter)
    Renaming (with F2) an exe file to shorter name makes it less painful.

    I think it’s worth adding to article since this can be last saviour for people who don’t have external mouse around at the moment.

    And big thanks for the site! You’re doing god’s work!

    1. Hi, I have a Dell N5110 Inspiron Running Windows 10 Home X64. I’m trying to figure out which driver to install to re-enable the touchpad. Also, the keyboard occasionally locks out as well. I’ve tried the Synaptics x64 driver, but there is no PS/2 compatible mouse to select in device manager. I am only able to use a bluetooth mouse with the system.

      1. It sounds like it’s disconnected physically. Perhaps the ribbon cable has shaken loose from the motherboard.

        Power down your system and then power it up and press [ F2 ] this will take you into the BIOS setup. Does your computer respond to the Touchpad there?

      2. Phillip, I verified the physical connnection as well as the Bios. The touchpad does not respond in either case. Should I replace the touchpad or keep trying drivers?

      3. Drivers make no difference for a device that doesn’t exist. If it is not detected in BIOS it is defective and not seen by the Windows OS. You can try to replace it.

  33. THANK YOU FOR YOUR SITE, IT PROVIDES A VERY VALUABLE.SERVICE. I’M LEAVING FEEDBACK BECAUSE YOU ASKED FOR IT, THIS IS MY SYSTEM AND DRIVER. DELL LATITUDE E4300, DELL ALPS TOUCH PAD VERSION 8.1200.101.217. THIS INSTALLED PERFECTLY. I DID NOT NEED TO “FORCE” OR “MANUALLY” INSTALL THIS DRIVER. JUST DOUBLE CLICKED THE ICON AND IT SELF INSTALLED, NO WARNINGS, FAILURE, ETC, THEN RESTARTED MY PC AND THAT WAS IT! DOUBLE CHECKED DEVICE MANAGER AND IT DID UPDATE. THE DRIVER SAYS IT WAS MADE FOR DELL INSPIRON: N5040, M5040, M5110, N5110, M440: VOSTRO NOTEBOOK:1450, 1540,1550, VOSTRO 3555. IT ALSO IT SAYS WINDOWS 8 PRO, 32- BIT & 64-BIT. I INSTALLED THIS ON A DELL LATITUDE E4300 WITH WINDOWS 10 PRO, 64-BIT.

    THE DRIVER SOFTWARE IS ALSO FULLY CONFIGURABLE. JUST GO TO CONTROL PANEL ( MY CONTROL PANEL IS SETUP TO VIEW SMALL ICONS ) \ MOUSE. DOUBLE CLICK THE MOUSE (MOUSE ICON), WHEN THE MOUSE PROPERTIES POPUP APPEARS, CLICK ON THE BLUE, UNDERLINED ” CLICK TO CHANGE DELL TOUCH PAD SETTINGS “. THIS OPENS THE “DELL TOUCH PAD CONFIGURATION SETTINGS BOX” IT HAS 4 ICONS, ONE IN EACH CORNER, JUST CLICK ON THEM TO CONFIGURE THE TOUCH PAD.

    I DID USE 3 FREE DRIVER UPDATING PROGRAMS, DRIVER BOOSTER 5, DRIVER SCOUT AND DRIVER EASY, BUT NON OF THEM UPDATED THE TOUCH PAD.

  34. I am looking for touchpad drivers for Inspiron 15 N5050. Win10 64-bit.
    I have tried Alps 8.12 but most functions do not work. which one should I go for?

  35. Hi,

    I found the way to make it work with any touchpad driver that the machine is supposed to use.
    1.) First install a driver for the touchpad.
    2.) When you launch the Touchpad configuration page, you will only see a mouse.
    3.) Close the page.
    4.) go to task manage and “End Process” on any processes that begin with “ALPS”
    5) Uninstall the driver for the Touchpad via “Device Manager”. This is critical because it is the only uninstall that will let you delete all driver files (checkbox) associated with the hardware
    6.) reboot
    7.) Install Touchpad driver
    8.) Reboot
    9.) Enjoy

  36. I was able to get my Dell Vostro 3300 touchpad working on windows 10 pro 64 by using the drivers I found on this site. (version 19.0.15.2)

  37. Unfortunately it does not work my Dell Dell latitude 3570. It installs the driver but then when the driver config gui is opend to change some settings none of the settings actually work. When I open “DellTpad.exe” and try to press a button to change settings it says: cannot connect with synaptics hardware..

  38. I used “Synaptics 10.1.2 Windows Vista 64 Bit” for my Windows 7 64 bit install on my Dell Inspiron 1501, works great! the newer drivers i had tried caused lag in the mouse movement.

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