Dell Touchpad Drivers


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Notes

There have been numerous Touchpad issues with the release of Windows 8 and Windows 10. Although the Windows 7 drivers can be installed in Windows 10 or Windows 8 its been reported that the device doesn’t function completely. Especially for scrolling or in some cases the Touchpad becomes completely unresponsive. Dell are unlikely to update the Touchpad drivers for systems they have not stated to support Windows 10. For those with older hardware they are simply left unsupported. Windows 10 will install a generic driver from 2006 which will in most cases give the Touchpad limited functionality. Although the Windows Vista/7 driver for the Touchpad is customised for the Touchpad, it often won’t install properly with Windows 10 rejecting the driver and preferring its own generic one. This can lead to hindered performance regarding the Touchpad.

Due to all the previous issues with OEMs and Touchpads there is a future push for Microsoft to natively support new Touchpads, so called “Precision Touchpads” going forward. However there have been some similar issues on these devices also… and it won’t help for those with older hardware which this guide is focused on.

The last iteration of Windows 10 Touchpad drivers released before the inbuilt Precision Touchpads were pushed through often work with older Touchpads much better than the generic 2006 driver. However in most cases the installer will reject the hardware, it therefore has to be force installed via the Device Manager. Attempt to use the latest Dell Synaptics Touchpad Driver for Devices with Synaptics Touchpads and the latest Dell Alps Touchpad Drivers for Devices with Alps Touchpads. This covers the bulk of Dell models but there are one or two with a Cypress or Elan Touchpads. Extraction of the old Touchpad Driver listed by Dell for your specific model should allow you to determine if your Touchpad is Synaptics or Alps. If unsure try the Synaptics one first and then the Alps one second using the procedure outlined.

Note getting the latest correct Touchpad driver in terms of unofficial driver sets can be a bit difficult and requires a bit of experimentation. I recommend trying with the newest .exe first and if it doesn’t work then go for the older versions. I have listed all the versions I have found so far and Dell’s OS compatibility. This may take several versions to test on your specific model.

Please note I am an individual, not Dell and not an organisation and as a consequence don’t have access to all Dell Hardware to test.

Please comment on your findings so I can update the list at the bottom which is populated by other people’s testing on their models.

If someone has tested your model and decided to stick with an older driver then they probably have a working solution… however perhaps never tried the latest driver (I update this page quite often). You may want to experiment with the latest driver or fall back on their findings.

Extract the Windows 10 Driver

Double click the driver:

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Accept the User Account Control:

uac

Select Extract:

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Select Downloads and make a new folder, call it Touchpad:

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Select ok and then close:

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Go to the Downloads folder and select the extracted Touchpad folder:

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Look for the 64 Bit folder (assuming you’re using 64 Bit Windows 10):

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Select the address of the Download location and right click it then left click copy:

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Note if you do not see a separate x64 or x86 and only see a .exe after extracting. You may have to further extract using a utility like 7zip (I advise 7zip version 9.20 because it works better in my testing):

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Then you can look in the extracted folder:

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To find the x64 folder with the drivers:

27 28

You can then copy this address like before:

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Force the Install via the Device Manager

For best results remove any USB mouse attached to the system.

Right click the Start Button and Select Device Manager:

1

Expand Mice and other Pointing Devices, select “PS/2 Compatible mouse” or “Dell Touchpad” or any other similar devices and then right click:

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Select properties:

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Select the Driver tab

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You will be told the driver version and date. In this case the generic 2006 Microsoft driver is used. Select update driver…

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Select Browse my computer for driver software:

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Select let me pick from a list of device drivers on my computer:

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Select Have Disk:

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Paste in the 64 Bit extracted location then select ok:

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Left click the Dell Touchpad and select next:

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Accept yes at the warning:

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The driver will install:

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Select close:

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You will see the driver version of the touchpad has now been updated:

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Select yes to restart:

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Test the Touchpad!

Play around and see how it works and how stable it is.

There have been numerous problems with TouchPad drivers in Windows 8 and 10 so I would appreciate it if you left feedback in the comments on what Touchpad driver works best for you in your system.

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Video Instructions

This video is made by RedDragonTechUK. Watch it on YouTube and leave him a like and a comment:

Alps

Cypress

Elantech

Synaptics

Inspiron Laptop

Inspiron 1420 – Windows 10 64 Bit Tested by Noname Alps 8.1200.101.209

Inspiron 1464 – Windows 10 64 Bit Tested by Juan Alps 8.1200.101.209

Inspiron 1526 – Windows 10 64 Bit Tested by James Alps 8.1200.101.217

Inspiron 1545 – Windows 10 64 Bit Tested by LES Alps 8.1200.101.217

Inspiron 1564 – Windows 10 64 Bit Tested by ShawnW Alps 8.1200.101.217

Inspiron 3152 – Windows 10 64 Bit Tested by TK Synaptics 19.0.15.15 (Manual Install via the Device Manager).

Inspiron 3421 – Windows 10 64 Bit Tested by Biren Synaptics 19.0.15.2 (Manual Install via the Device Manager).

Inspiron 3451 – Windows 10 64 Bit Tested by TheShmulie Synaptics 19.5.2 (Manual Install via the Device Manager).

Inspiron 3537 – Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4

Inspiron 3737 – Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4

Inspiron 5523 – Windows 10 64 Bit Tested by Atreyu Synaptics 19.0.27.3

Inspiron 5537 – Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4

Inspiron 5558 – Windows 10 64 Bit Tested by Hassan al-baghdadi Synaptics 19.15.2

Inspiron 5737 – Windows 10 64 Bit Tested by Dell 19.0.9.4

Inspiron 6400/E1505 – Windows 10 64 Bit Tested by Neato Synaptics 13.2.2.2.2

Inspiron 7520 – Windows 10 64 Bit Tested by Dell with Elan 15.3.0.14

Inspiron 7568 – Windows 10 64 Bit Tested by Delight Synaptics 19.0.27.3

Inspiron 9400/E1705 – Windows 10 64 Bit Untested but should share the same driver as the 6400 Synaptics 13.2.2.2.2

Inspiron N5010 – Windows 10 64 Bit Tested by Varley Synaptics 19.0.15.2 (Manual Install via the Device Manager).

Latitude Laptop

Latitude D620 – Windows 10 64 Bit Untested Likely Alps 8.1200.101.217

Latitude D630 – Windows 10 64 Bit Tested by Philip Yip and David Gutman Alps 8.1200.101.217

Latitude D820 – Windows 10 64 Bit Tested by Philip Yip Alps 8.1200.101.217

Latitude D830 – Windows 10 32/64 Bit Tested by Nomen Nescio Alps 8.1200.101.217

Latitude E5420 – Windows 10 64 Bit Tested by Bernie Oliver Alps 8.1206.101.118

Latitude E5510 – Windows 10 64 Bit Tested By Philip Yip Alps 8.1205.101.115

Latitude E5520 – Windows 10 64 Bit Tested by W 8.1206.101.112 Note I would expect the 8.1206.101.115 version to work as it worked in the E5510.

Latitude E6410 – Windows 10 64 Bit Tested by Luke Siragusa Alps 10.1207.101.109

Latitude E6510 – Windows 1- 64 Bit Tested by Laszlo Alps 8.1200.230

Latitude E6420 – Windows 10 64 Bit Tested by Jim Baker Alps 10.1207.101.109

Studio Laptop

Studio 1555 – Windows 10 64 Bit Tested by pkway with Synaptics 16.6.13.0

Studio 1747 – Windows 10 64 Bit Tested by Buddey with Synaptics 19.0.19.1 by installation via the Device Manager.

“For Studio 1747, successfully installed latest Synaptics v 19.0.19.1 by downloading the PS2/SMBus package from the Synaptics website, unzipping it, and manually selecting the “Synaptics PS/2 Port Touchpad" device driver from “Update Driver" in Device Manager. This worked great even though it warned that it was not listed as compatible (due to the different Dell-specific Device ID). This gave me the best functionality (including two-fingered tapping) compared to previous versions. Confident it should work too for Studio 1745, possibly for other Studio laptops, and hopefully for other Dell Synaptics models.”

Vostro Laptop

Vostro 1520 – Windows 10 64 Bit Untested (but similar to 1720) with Alps 7.4.102.104 (Manual Install via the Device Manager).

Vostro 1720 – Windows 10 64 Bit Tested by Floh with Alps 7.4.102.104 (Manual Install via the Device Manager).

Vostro 3330 – Windows 10 64 Bit Tested by Henry with Synaptics 19.0.15.2 (Manual Install via the Device Manager).

Vostro 3558 – Windows 10 64 Bit Tested by Thomas Yanez with Synaptics 19.15.2 (Manual Install via the Device Manager).

Vostro 3560 – Windows 10 64 Bit Tested by Dell with Elan 15.3.0.14

Vostro V131 – Windows 100 64 Bit Tested by ysiu with Synaptics 18.1.48.1 (Manual Install via the Device Manager).

XPS Laptop

XPS 1530 – Windows 10 64 Bit Tested by R with Alps 8.1200.101.217

XPS L421x – Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4

XPS L501x – Windows 10 64 Bit Tested by RedDragonUKTech with Synaptics 19.15.2 (Manual Install via the Device Manager).

XPS L502x – Windows 10 64 Bit Tested by Mark Finney Synaptics 19.15.2

XPS L511z – Windows 10 64 Bit Cypress 2.5.3.72

XPS L321x – Windows 10 64 Bit Tested by Dell Cypress 2.5.1.72 – If you test Cypress 2.5.3.72 on this model let me know.

XPS L322x – Windows 10 64 Bit Tested by AndriiT Cypress 2.5.3.72

XPS L521x – Windows 10 64 Bit Tested by AZ Roach Synaptics 19.0.15.2

XPS L702x – Windows 10 64 Bit Tested by Jim Synaptics 19.0.15.2 (Manual Install via the Device Manager).

XPS M1210 – Windows 7 64 Bit? Tested by Maxwachtel Synaptics 15.3.2.1

XPS M1330 – Windows 7 64 Bit Tested by Romulus Synaptics 15.3.2.1

XPS M1530 – Windows 7 64 Bit Untested Likely Synaptics 15.3.2.1

XPS M1710 – Windows 7 Tested by Deomandinka Synaptics 10.1.2

XPS M1730 – Windows 7 64 Bit Untested Likely Synaptics 15.3.2.1

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269 thoughts on “Dell Touchpad Drivers

  1. Thank you very much!!!
    It worked with my Inspiron 1464 – Windows 10 64 Bit.
    Easily download the file and lauch it. Restart (and wait) and the issue is solved.

  2. Hi,

    I have the XPS 15 9530, the latest Synaptic drivers (Synaptics Touchpad – 19.15.2 Windows 10 64 Bit) work but not without problems. If I put the laptop to sleep, the Windows 10 gestures not longer work like their suppose to. For instance, 3 finger swipe up no longer brings up Task View, it instead brings up cortana! Only way to resolve this is by rebooting. I’m grateful for anyone with a solution.

      1. Hi, I’m davide and I’m from italy… I’ve got the new xps 13 9350 and I performed a clean install of windows with no hassle thanks to your guide. the problem is: this machine has the new NVMe PCIe ssd technology and a sigle slot for ssd, the bios set the sata operation by default on RAID but I’m not sure this is the best way to get the most out of the new technology. In fact now I have very bad write performance, far less good then samsung official benchmarks. I also read about disabling the cache flushing option in device policy, but is it a safe move?
        and is letting windows update the drivers by himself after the clean install a good thing or will I loose some functionality or performance?

  3. I have the dell 15R 7520 with touchpad v15.3.0.14 installed. It worked for some time after which the erratic behavior started showing up. So I tried installing older versions(v11.3.10.2/ v11.3.15.4) Both works but gives the same problem after sometime. Can anyone suggest me the proper driver for my laptop? I am running windows 10 home single language.
    P.S – Now I can’t even install the latest version touchpad(v15.3.0.14). An error pops up saying that the update installer operation was unsuccesfull.

  4. Works on XPS 17 L702X using RedDragon’s video as a guide. Windows 10 X64. Synaptics 19.0.15.2 using extract from download and update driver via Have disk method.

  5. Finally works scroll in Metro aplicatons and Edge, for Dell Vostro 3300!!! Is necessary have old Dell driver (15.1.2.3 for me) installed, not only Microsoft universal PS/2 driver. Touchpad works, but no scroll in system, Metro apps, Edge. Then download new Dell driver (19.0.15.2). x86 version I used after unpacking archive. No uninstall old Dell driver!!! Only install new driver from Device manager, manually put from Disk. After reboot, configure Dell touchpad. Still no scroll only one finger, but perfectly scroll with two fingers. After many months it works! Thanks for this webpage.

  6. I was using synaptics version 19.0.9.4 for windows 10 for my DELL XPS 15 L521X, but the curse kept freezing constantly. So I installed synaptics version 19.0.15.2

      1. Nope, re-tried it just for you, and no joy. The one listed above is the only one I can get to work. If you do find a more up to date one which will work please let me know. thanks🙂

    1. As I state at the top this is a list of drivers and I do not have every single Dell model to test with. So the updated driver may or may not work 100 % correctly. No-ones left feedback for that model yet.

  7. Dell Inspiron E1505 (may apply to Inspiron 6400 also) running Windows 10 Pro 64bit. The only driver I’ve found that restores scroll functionality is “Synaptics TouchPad, v.13.2.2.2, A01” from file R230390.exe (07 Jul 2012). Still not able to open the Synaptics “Dell TouchPad Settings” utility to fine-tune it, but I can finally scroll again! You can download R230390.exe from http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=6RTR8 (direct: http://downloads.dell.com/input/R230390.exe)

  8. For Studio 1747, successfully installed latest Synaptics v 19.0.19.1 by downloading the PS2/SMBus package from the Synaptics website, unzipping it, and manually selecting the “Synaptics PS/2 Port Touchpad” device driver from “Update Driver” in Device Manager. This worked great even though it warned that it was not listed as compatible (due to the different Dell-specific Device ID). This gave me the best functionality (including two-fingered tapping) compared to previous versions. Confident it should work too for Studio 1745, possibly for other Studio laptops, and hopefully for other Dell Synaptics models.

  9. hi everybody

    i made these instructions from various places for myself and hopefully will help you

    firstly get the generic driver from synaptics or dell ect

    then go to device manager and go to the ps2 mouse and uninstall previous driver

    1) Extract the files to another folder

    2) Open the folder with extracted files copy the path of the x64 drivers

    3) Go to Control PanelDevice ManagerMice and other pointing devices

    4) Right click mice and other pointing devices, select Update Driver

    browse the computer

    then select HAVE DISK VERY IMPORTANT

    5) Add the x64 drivers path

    6) Select Dell Touchpad or synaptics

    7) Install drivers

    8) Restart
    ——————————————————————-

    but it probably wont work so

    so see here http://forum.notebookreview.com/threads/help-needed-to-mod-a-generic-synaptics-driver-to-work-with-the-dell-xps-13-9343-will-gladly-pay.775614/page-2

    and here http://answers.microsoft.com/en-us/windows/forum/windows8_1-tms/microsoft-precision-touchpad-not-very-precise/ca01bc04-0db7-4241-bff9-192cfb5af012?page=2&auth=1

    So what you need to do is:
    1. Disable PTP drivers
    2. Install generic drivers (force way)

    1. Disabling PTP drivers:
    Go to device manager and locate “Human interface devices” node (node means the little arrow which expands). Locate “HID-compliant touch pad” item and disable it. (To make sure, you may open device properties and on Details tab, in the dropdown go to Hardware IDs property will have this line HID_DEVICE_UP:000D_U:0005 – this is how TPT reports itself). (with mine i had a 4 instead of a 5
    Now, in the same node, disable “I2C HID Device” item.
    Done. PTP is dead.
    the mouse wont work so use touchscreen
    (i cant remember if i did a reboot here or not)

    2. Installing generic Synaptics drivers:
    Download generic Synaptics driver here: http://synaptics.com/en/drivers.php
    In device manager, go to “Mice and other pointing devices” node and locate your touchpad disguised as “PS/2 mouse”. Select “Update driver” from context menu and make it hard way: “Browse my PC” – “Let me pick it myself” – “Have disk” – point to folder where you have unpacked downloaded driver into (x64 subfolder, to be precise). Windows will say that driver is not compatible. That’s a lie. Press Yes. Reboot. You’re on generic driver now. Scroll and 2/3/4-finger gestures are at your disposal.

    During phase #2 Windows may complain about missing digital signature at driver’s package (Synaptics’ fault). There are 2 ways to circumvent it:
    1. Disable driver signature enforcement (just google this whole phrase). This is easy but potentially creates security risk as from now any unsigned driver can be installed to the system.
    2. Sign it with a valid certificate if you have one (also requires installed WDK).
    I did mine by signing .inf file with my company’s certificate, but I’m not sure if I can redistribute it.

    From my experience, precision of generic driver is inferior to PTP, but it’s free of PTP bugs and offers all extended features Synaptics has to offer. Or maybe it just requires tweaking (it has so many parameters).

    ——————————————————————————————-

    now for chirascroll do this

    Requires use of regedit

    Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPCpl\Controls\03TabScroll\ 4OneFEdgeScrollChiralInfoText\ and inside the other window there will be a key called visibility

    also do this for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPCpl\Controls\03TabScroll\ 4OneFEdgeScrollChiralCheckBox\ and inside the other window there will be a key called visibility

    Find the items and

    Change the Visibility key of both from 4 to 0

    Open the Synaptics control panel, go to scroll tab, it will have appeared

    —————————————————————————————————-

    finally mess around with

    If you want to tweak the settings for the three mouse-speed settings (MouseSpeed, MouseThreshold1, and MouseThreshold2), launch the registry editor and go to HKEY_CURRENT_USER\Control Panel\Mouse\.

    Along with a few other settings, you’ll see the three mouse-speed values in the right panel. Mouse-Speed is a multiplier that is set from 0 (always run at the basic speed) to 2 (multiply the calculated speed by 4). MouseThreshold1 indicates the number of pixels you must move the mouse between interrupts to automatically double the basic speed (unless MouseSpeed is not set to 0). By default, MouseThreshold1 ranges from 0 (do not introduce speed-doubling) to 10 pixels, but you can set its value to higher than 10 if you like. Setting the value closer to 1 makes Windows introduce speed-doubling sooner, which causes your pointer to pick up speed.

    The last of the three pointer values, MouseThreshold2, behaves like MouseThreshold1 except that it causes Windows to again double the mouse’s speed.

    but i am not sure if it makes a difference
    i have tested it and i dont think it makes any difference

    —————————————————————————————–
    BUT here is what i did and it does work!

    i downloaded a program called regshot which is free and it compares the registry before you make a change and after you make a change (there are probably other programs as well but i found this the simplest of the lot)

    i then changed the mouse speed in the synaptics driver. i then used the reg compare and it directed me to a folder in the registry hkey current usere/software/synaptics/syntp/touchpadps2tm3014/pointermotionspeed

    edit the speed to a higher number such as 300 instead of 190

    i could not find this in the default windows program called regedit but i downloaded a program called registrar registry manager which shows a lot more than regedit and you can edit it there

    you can use this method to find the appropriate registry key to edit for whatever you wish

    i am no computer expert and accept no responsibility for these methods but hope you have enjoyed hacking and credit to the forums which got me this far

    regards

    1. Thank you for your information.
      I could install synaptics driver to dell inspiron 7568(2in1) and , utility softwares worked perfectly(newtonpad , strokes plus , two-finger-scroll).

      1. Great glad it helped! I added your note to the list. I am assuming version 19.0.27.3 and Windows 10 64 Bit (TH2)?

  10. Yay! I have two and three-finger swiping back finally! Thank you for your hard work putting this together. I was beating this up with the reference drivers and getting nowhere. I hadn’t thought to scour Dell for their various versions. Awesome. Anyway…

    Inspiron 15 N5010: 19.0.15.2 works with a manual install and not the self install. None of the v19s worked with self install. Did not bother trying earlier versions.

    BTW, this page is broken on Chrome. It loads over and over and over… until you hit the stop button at the right time. Works on Firefox.

  11. Hi, First of all, great guide, thank you.
    Tried the Alps Alps touchpad, v7.4.102.102,A02 for Dell Vostro 1520, and worked like a charm.

    1. It will be an Alps Touchpad. Dell listed version 8.1200.101.127 as compatible with Windows 8/8.1. You can try this with Windows 10 also.

      You may also try the latest Alps Touchpad driver following the instructions on this page if you do let me know how it works out for you.

  12. The driver 19.0.9.4 works with the inspiron 5448 BUT the dell touchpad panel is not accessible for configuration nor the double tap works. Its shitty because the functional drivers dell provides works with windows 8.1 gestures (which work also in windows 10 but the task view is not available (in the gestures))

    What works in 19.0.9.4: task view, minimize, scroll, back/forfh navigation gestures.

    What doesnt work in 19.0.9.4: double finger tap for right click, call action center, access and configure dell touchpad app

    This is for inspiron 5448

    1. Its got a Synaptics Touchpad, Dell list 19.0.9.4 as compatible but there are some reports that it might not install correctly so you may need to manually install it. I would try with the latest Synaptics Driver first and if it doesn’t work as expected try 19.0.9.4.

  13. This worked great for me! I have a Dell Inspiron 5523 with Windows 10 installed. I recently lost touch scroll capabilities, so I installed the latest Synaptics driver, and my touch pad works fine now.

  14. Thanks so much for this guide. Manually updating the driver to the Synaptics 19.0.19.1 Windows 10 64-bit driver worked on my Inspiron 11 3000 2-in1 Series Special Edition (3152). The 19.0.15.15 driver from Dell’s website didn’t work.