Using Dell Update or Dell Command Update for Windows 10

Tutorial Video

Written Guide

Windows 10 has a number of inbuilt system drivers and it will also obtains many system drivers from Windows Update. Providing up to date Windows 10 Installation Media is used all systems should have basic driver support including internet connectivity.

System Support for Dell Update

Press [Windows] and [r] to bring up the run command:

Type in the following and press OK:

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Look at your SMBIOS Version:

If it is 2.8 or greater you should install Dell Update or Dell Command and use it to check for drivers.

If it is SMBIOS 2.5-2.6, Dell do not support your system (these are 2008-2010) models approaching a life of about a decade. As a consequence there are no Dell Windows 10 Drivers for your model. Luckily Microsoft will in 99 % of all cases have all the drivers inbuilt into the Windows 10 Installation Media for such older models or automatically obtain them via Windows Update.

Dell Update or Dell Command Update

For an Alienware, Inspiron, Vostro System use Dell Update (Home Systems) and for an OptiPlex, Latitude or Precision System use Dell Command Update (Business Systems). The XPS ranges can use either Dell Update or Dell Command Update. Both programs are almost identical:

Select Download:

Double click the installer:

Select Yes at the User Account Control Prompt:

Select Install:

Select Next:

Accept the License Agreement and Select Next:

Select Install:

Select Finish:

Then select Close:

Right click the Start Button and select Restart:

As Dell Update is going to install drivers and possibility UEFI BIOS Updates – Dell Update must be run as an administrator.

Unfortunately by default it does not run as an administrator. If you click the icon to run the program, it will run without administrator privileges and fail to even search for updates.

Right click Dell Update, select More and then Run as Administrator:

Select the User Account Control:

Dell Update will launch:

Select Check:

If it finds updates, it will list them. Select the maximise button:

In my case the system found a UEFI BIOS Update. Some users may want to uncheck this and manually perform this update. In particularly if they have an older system not officially supported by Dell Update. I am however going to let Dell Update perform the UEFI BIOS Update on my OptiPlex 7060.

Dell Update also found a Critical Bluetooth Update and a Recommended Intel Management Engine Components Update.

I’m going to leave all the Updates checked and select Install:

This is another Bug, when it is done, a warning message comes up, saying another instance of the program is running. Just select Ok:

In some cases, you may get an error message saying x out y of drivers installed successfully but 1 or 2 drivers failed to install. This occurs when a restart is required to install for instance chipset drivers correctly. After a restart, relaunching Dell update, will allow you to install the drivers which failed to install.

The select Restart:

My System then began it’s UEFI BIOS Update. Your system may not do this, if it’s only installed drivers:

After the restart, launch Dell Update again, again right click the icon and select more then run as administrator:

Select Yes at the User Account Control Prompt:

Dell Update will launch:

Select Check:

Dell Update will check your system for the installed driver versions and list any more updates. If it finds these, install them.

If all updates are installed for your system, it will tell you “This system is up-to-date”:

It is advisable to run the Intel Driver & Support Assistant to see if Intel “the OEM of OEMs” has updated drivers than Lenovo doesn’t have yet.

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7 thoughts on “Using Dell Update or Dell Command Update for Windows 10

  1. Would like to kinow why my Optiplex 780 keeps restarting with a Bluescreen after a Windows 10 install? It seems there is one particular piece of hardware (PCI device) that cannot be installed and no driver located. Might this cause the issue? What is the solution?

    1. That is an old model and should work with Windows 10 natively…

      The driver you are talking about is the Intel ME5 Host Embedded Controller Interface Driver and Intel Serial Over LAN/Local Management Service Driver and all drivers should be inbuilt.

      Are you having problems with Windows 10 Version 1809? Do you have the same issues with an older build e.g. Windows 10 Version 1709 or Windows 10 Version 1803?

      1. Thanks for your response Philip. The problem racists with all Windows 10 variations I have tried – even the most recent as of end of last year. I am currently running Windows 7 for stability – though not preferred.

      2. I forgot to ask, are you performing an upgrade install over the existing Windows 7? If so have you tried a clean install? (Upgrade installs are usually more problematic than Clean Installs).

      3. Can’t see my reply! Unsure if you have received it?

  2. I have a 2 month old Dell Inspiron 7580 laptop with Windows 10 Pro and the 1903 Feature Update installed yesterday. Dell Update was OEM installed. Tried using it but it aborted almost immediately. I decided to reinstall using the package from the above link.

    Unfortunately, did a dumb and uninstalled the original without creating a restore point The installer aborted almost immediately (another one (:@{)).

    Does anybody know a fix? I wonder if 1903 is the cause?

  3. Re: aborting Dell Update installer – SOLVED.

    Well, there is a workaround anyhow. There are two buttons on the initial installer page, Install and Extract.

    Clicking on Install results in an immediate abort.

    Clicking on Extract writes three(3) files into your preferred folder. Double clicking on the “… setup …” file there causes a successful install.

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