Driver Sets

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Identify Components

Before looking for system drivers it is important to identify what specific components you have in your system. For example many models have multiple wireless card variants and/or audio controller variants. The Service Tag in the Drivers and Downloads page should narrow down the drivers to be specific to your system however recently I have found it to not function correctly in many cases. I therefore recommend identifying hardware components using the Hardware IDs please review when using the unofficial driver sets:

Notes About Installing Drivers from the Microsoft Update Catalog and via the Device Manager

Some of the unofficial driver sets will require the use of the Microsoft Update Catalog or manual installation via the device manager, for more information see:

Windows 7 and 8.1 – Drivers for Capable Systems Dell Provided only Windows XP or Vista Drivers

These drivers are mainly for Windows 7 although I have updated most for Windows 8.1 and are provided in order to help with migration from the Windows XP legacy Operating System which is at End of Life. Windows 7 is in general more stable than Windows 8.1 and easier to install due to being readily available to download and is hence recommended:

Windows 8.1 – Drivers for Capable Systems Dell Provided only Windows 7 Drivers

I have not listed driver sets for systems Dell provided with Windows 7 or 8.1 drivers. It should be noted however that all of the systems Dell sold with Windows 7 64 Bit will run Windows 8.1 64 Bit and all the ones Dell sold with Windows 7 32 Bit will run Windows 8.1 32 Bit.

Drivers wise Windows 8.1 will contain most of the drivers for older hardware inbuilt into the Operating System moreover in general Windows 7 drivers can be used with Windows 8.1 with the exception for Dell System Software which is not needed for Windows 8.1. Some Drivers such as those for Bluetooth Devices which integrate to Windows Explorer should have a Windows 8.1 version installed… Before resorting to use Windows 7 driver you should look for more up to date drivers to see if they are available. Note in some cases Windows 8.1 will have a newer driver inbuilt than the latest Windows 7 driver but you will be informed of this upon installation of the driver if this is the case.

The following drivers are present for common hardware in Dell systems for Windows 8.1.

System Utilities – Free Fall Sensor

Hardware IDs:


Hardware IDs:




Hardware IDs:


Card Reader

Hardware IDs


O2 Micro




Hardware IDs





* See instructions for using the Unofficial Realtek Czech drivers website.


Hardware IDs

The link takes you to a page dedicated to the specific hardware IDs for almost all Wireless cards installed:

If using a Broadcom Bluetooth Device use the Broadcom Bluetooth Update.

Airplane Switch



Check older driver to determine if the Touchpad is Alps/Synaptics/Cyprus or Elan

Logitech Setpoint offers enhancement in functionality for Dell branded Logitech Keyboard/Mouse bundles:


Hardware IDs




Additional Support for Switchable Graphics


Hardware IDs




* See instructions for using the Unofficial Realtek Czech drivers website.


Broadcom USH

Alienware Onscreen Display

Hardware IDs


Intel Smart Connect Technology Application


This will give basic functionality. Utilities such as Dell Quickset designed for earlier versions of Windows will likely not function 100% correctly in Windows 8.1 but should be installed as newer versions of Quickset compatible for Windows 8.1 will be locked to specific systems. For Windows 8.0 it is unworthwhile installing and it is advised to clean install Windows 8.1 directly (unless the Windows 8.0 license is OEM). For more information about upgrading to Windows 8.1 via a clean install see Download Windows 8.1 Retail .iso and Windows Reinstallation Guide/A Clean install of Windows 8.1.

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11 thoughts on “Driver Sets

  1. Hi Philip,
    I’m going to do a clean install of Window 7 Pro (64-Bit) on my recently new, Dell XPS-8700.
    On the Dell Drivers Download website, listed in the section that is specific for my system’s service tag, there are two Video drivers available:
    1.) AMD Radeon R-series Desktop Graphics Driver (for the dedicated GPU that Dell installed)
    2.) Intel Integrated Graphics (for Intel’s onboard video)
    I know that I need the AMD Radeon driver for the R9-270 graphics card in the system, but do you know if I need the Intel Graphics driver, too? My intuition is to install it, too, because it’s listed on the Dell website for my system. If I do install the Intel graphics driver, do you recommend installing it before or after the AMD Radeon driver?
    P.S. I could probably get newer driver versions from the AMD and Intel websites (through their auto-detect utilities) instead of using Dell’s drivers.

  2. Hello, im an alienware M11x R2 user and I just updated to windows 8.1, are the drivers on this page compatible with my Hardware ?

    Because the lack of AlienFX on my computer really annoys me.

    sorry for my bad english, im French.

  3. Thank you so much Philip. Your driver-links are sometimes newer than the ones I find on the official sites, i. e. the synaptics touchpad drivers. Also, explaining how to use hardware IDs to find drivers opened up something completely new for me. Now I only need to find out, how to use those Intel RST and Chipset Utilities, first time I tried, they didn’t work. This is really an awesome guide Philip, keep up the good work!

  4. If you have trouble with an older laptop that use the D-Dock and have SigmaTel audio, Mainly Latitude D series and some Inspiron laptops. you may have noticed that the 3.5mm speaker jack works for a split second and then cuts out on Windows 8, 8.1, or 10. there is a simple solution. Go into Device manager and make sure you have the SigmaTel drivers installed (Will Show up as “SigmaTel High Definition Audio CODEC”). Then go to the Services Application (Windows Key + R) type in “services.msc ” and search for “SigmaTel Audio Service”. Double-click and hit stop, then in the same windows go up to where it says “Automatic” and set it to disabled.

  5. What about the precision desktop lineup? I don’t see any on your lineup list of computers. That would be great if you came up with driver sets for the precision models.

    1. I’ve not spent so much time with Precision or Alienware hardware…. moreover Windows 10 TH2 has most the system drivers inbuilt for most the components in these older systems. Is there anything in particular you are having difficulties finding driver wise?

  6. I’ve downgraded an Alienware Aurora R5 from Windows 10 to 8.1 and having difficulty finding drivers (Network Controller, PCI Memory Controller, PCI Simple Communications Controller, SM Bus Controller). I’ve tried the drivers from the Dell website but only some are able to successfully install, even the automatically search for drivers function is not able to find the drivers. How do I find the right drivers and install them successfully? It would be greatly appreciated.

  7. Providing the configuration I used for a Studio 1558 when I clean installed Windows 10 Creator’s Update and some notes.
    I had gone through the upgrade process in July 2015 and had numerous issues. I ended up going back to Windows 7 Pro. The Studio 1558 is well known for display issues and almost every year I reinstall the OS. After, recovering the Factory image from my Recovery Disc and installing almost 7 years worth of Windows Updates, the performance sucked! Plus, it occupied over 32GB of space. I could not find a way to obtain the Windows 7 Pro ISO file in order to do a clean install. So, I decide to try the Windows 10 Creator’s Update. It occupies slightly over 21GB of space.

    Studio 1558 Original Configuration:

    Memory: 8GB
    CPU: Core-i7 720QM
    Display: AMD Mobility Radeon HD 5470
    Drive: 500GB Hitachi
    Card Reader: Ricoh
    Wireless: Intel Centrino Advanced-N 6200 AGN
    Bluetooth: Dell 365 Bluetooth
    OS: Windows 7 Pro x64

    Drivers in Order:

    0 Dell System Software – I did not install. Dell does not support the Studio anymore.
    1 Chipset – R242805* See NOTE 1.
    2 Intel Management Engine Interface – Win 10 is providing correct
    3 Ricoh Card Reader – Ricoh_Multi_Device_A00_R215879. From clean install guides.
    4 Free Fall Sensor – DRVR_WIN_R309372. From clean install guides.
    5 Intel Rapid Storage – Don’t need with Win 10.
    6 Video – Win 10 is providing correct
    7 Touchpad – touchpad_synaptics_w84_x10_a02_setup-nvcd2_zpe. See NOTE 2.
    8 Audio – Win 10 is providing correct
    9 Ethernet – Win 10 is providing correct
    10 Wireless – Win 10 is providing correct
    11 Bluetooth – network_application_vy4f2_wn_12.0_a01. From clean install guides.
    12 Quickset – R272666*
    13 Dell Backup & Recovery – I did not install (I never liked it), I use Acronis True Image 2017.
    * From the Dell Driver & Downloads Support page for the Studio 1558.

    IMPORTANT: Restart after each driver install. Do NOT change any settings until all have been installed whether manually installed or allowing Win 10 to install. Be patient!

    NOTE 1: I tried several different installations beginning on April 20. The first attempt, I did not install R242805. When I looked under System Devices in Device Manager, there were numerous entries titled “Registers”. Though, I encountered no issues, I did not like the somewhat generic looking entries. Installing the R242805, those entry titles are more detailed.

    NOTE 2: I haven’t located where I found this. I believe it is from the Dell FTP site. But, I’m looking for the exact link.
    I tried several Touchpad drivers. The Synaptics and the completely failed to load the Touchpad. I had to use Alt+F4 to shutdown. The Generic Touchpad was present but, flaky. The Dell was also present, but flaky. I had trouble when performing Copy & Paste operations. I wound up using the Dell and have had no issues. Worked quite well in Copy & Paste as well as customizing the Touchpad.

    General Notes: I used the service tag to get the Drivers & Downloads. But, you have to select the “Browse all drivers for the Studio 1558” that appears below all the Categories. Otherwise you’ll see only a few of the Categories.
    The Studio has a discrete GPU. Do not install the Intel Media Graphics Accelerator shown on the Dell Drivers & Downloads Support page. The 720QM does not have an integrated GPU.
    I found that my original configuration had “RXXXXXX” files installed by Dell, at the time of purchase, that do not show up in the Drivers & Downloads for the Studio. I have no idea where they came from. Perhaps if I had my Filezilla properly configured I could find them on the FTP site.

    My Studio 1558 is functioning quite well. I’ve used it extensively since the clean install of Win 10 and no issues have shown up, yet. Time will tell.

    I hope this might help someone trying to perform a clean Win 10 install on a Studio 1558 configured like mine.

    1. 2 I would install this:
      5 I am working on a guide on that. Can you right click the start button and select Device Manager. Then expand IDE ATA/ATAPI controller. Right click the Storage Controller and select properties then details and under properties select hardware IDs.
      7 Likely this one its the same version:

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