8 thoughts on “Downloading Drivers: Checking Hardware IDs and Downloading and Installing Dell System Drivers in the Correct Order”
I have run Dell PC diagnostic and a driver up date program on my Dell dimension 2510 with XP Operating system ( I know it is ancient but so am I ) and have ended up with icons for 'PC Health Kit' and 'Driver Restore' on the desk top. Are these legitimate, safe and useable programs? Are there a better (Dell Approved) programs available?
Hello Mr Yip; thank you for your article. I have a DELL E1705 (config MP061) I installed Windows 7 32 bit NET 4.5 and it works fine. Unfortunately, I am not able to download the 3D graphics drivers. NET BIOS says I have an AMD ATI Mobility Radeon X1600. The system accepts the driver package and works briefly, but the system slows down and eventually crashes. Can you help?
Thank you
Stephen BACH,
Bayonne, France
Hello Philip, Thanks very much for your article. I've got a Dell Latitude e6500 which I've just updated to the Windows 8.1 OS (updated from XP). I have the problem of a missing driver for 'Base System Device'. The Hardware IDs details are as follows:
PCI\VEN_1180&DEV_0843&SUBSYS_024F1028&REV_11
PCI\VEN_1180&DEV_0843&SUBSYS_024F1028
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880
Also the Broadcom USH is missing (details: USB\VID_0A5C&PID_5800&REV_0101&MI_00
USB\VID_0A5C&PID_5800&MI_00)
I believe this computer is not supported for e6500, so not sure if there's anything that can be done here. I would be most grateful for any advice.
Thats the Ricoh Card Reader and the Windows 7 driver will work fine in Windows 8.1. The Broadcom USH is common to most Dell Latitude E Series and Precision systems.
See this page, ignore the top part where I have listed Windows 7 drivers for older systems. Look instead where I have listed common components present in Dell systems and their drivers for Windows 8.1: http://dellwindowsreinstallationguide.com/driver-sets/
Hello Yip,
Thank You very much for ur article, but I have a problem with network controller, I uninstalled it completely from device manager, after installing the driver again, it says can't find Intel(R) adapter, I'm using Dell Inspiron N5110, Windows 7 64bit, I installed intel centrino 1030, but no use I cant connect to WiFi. Help with dis my Hardware Id's
PCI\VEN_8086&DEV_008A&SUBSYS_53258086&REV_34
PCI\VEN_8086&DEV_008A&SUBSYS_53258086
PCI\VEN_8086&DEV_008A&CC_028000
PCI\VEN_8086&DEV_008A&CC_0280
What driver did you install? Does it show up in the device manager still? Does toggling [Fn] and [F2] do anything (or just [F2] depending on how your function keys are setup)?
I have run Dell PC diagnostic and a driver up date program on my Dell dimension 2510 with XP Operating system ( I know it is ancient but so am I ) and have ended up with icons for 'PC Health Kit' and 'Driver Restore' on the desk top. Are these legitimate, safe and useable programs? Are there a better (Dell Approved) programs available?
I don't recognise the name of these so under first glance I would say no and that its likely Malware. I have not heard of a Dimension 2510 is it a Dimension E510?
Windows XP is at end of life and is no longer safe to use online.
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/windows-xp-reaches-end-of-life-in-april-2014/
Hello Mr Yip; thank you for your article. I have a DELL E1705 (config MP061) I installed Windows 7 32 bit NET 4.5 and it works fine. Unfortunately, I am not able to download the 3D graphics drivers. NET BIOS says I have an AMD ATI Mobility Radeon X1600. The system accepts the driver package and works briefly, but the system slows down and eventually crashes. Can you help?
Thank you
Stephen BACH,
Bayonne, France
I thought the maximum the system came with was an X1300 or X1400. I haven't seen any configured with the X1600. Try for the drivers from the Microsoft Update Catalog. See here for instructions:
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/the-microsoft-update-catalog/
Hello Philip, Thanks very much for your article. I've got a Dell Latitude e6500 which I've just updated to the Windows 8.1 OS (updated from XP). I have the problem of a missing driver for 'Base System Device'. The Hardware IDs details are as follows:
PCI\VEN_1180&DEV_0843&SUBSYS_024F1028&REV_11
PCI\VEN_1180&DEV_0843&SUBSYS_024F1028
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880
Also the Broadcom USH is missing (details: USB\VID_0A5C&PID_5800&REV_0101&MI_00
USB\VID_0A5C&PID_5800&MI_00)
I believe this computer is not supported for e6500, so not sure if there's anything that can be done here. I would be most grateful for any advice.
Thats the Ricoh Card Reader and the Windows 7 driver will work fine in Windows 8.1. The Broadcom USH is common to most Dell Latitude E Series and Precision systems.
See this page, ignore the top part where I have listed Windows 7 drivers for older systems. Look instead where I have listed common components present in Dell systems and their drivers for Windows 8.1:
http://dellwindowsreinstallationguide.com/driver-sets/
Hello Yip,
Thank You very much for ur article, but I have a problem with network controller, I uninstalled it completely from device manager, after installing the driver again, it says can't find Intel(R) adapter, I'm using Dell Inspiron N5110, Windows 7 64bit, I installed intel centrino 1030, but no use I cant connect to WiFi. Help with dis my Hardware Id's
PCI\VEN_8086&DEV_008A&SUBSYS_53258086&REV_34
PCI\VEN_8086&DEV_008A&SUBSYS_53258086
PCI\VEN_8086&DEV_008A&CC_028000
PCI\VEN_8086&DEV_008A&CC_0280
What driver did you install? Does it show up in the device manager still? Does toggling [Fn] and [F2] do anything (or just [F2] depending on how your function keys are setup)?