Dell Touchpad Drivers

Please note I am an individual, not Dell and not an organisation and as a consequence don’t have access to all Dell Hardware to test.

Introduction

This guide is for older Dell Systems (<2016 Hardware). Going forward there is a future push for Microsoft to natively support new Touchpads, so called “Precision Touchpads” which should alleviate any OEM driver issues.

There have been numerous Touchpad issues with the release of Windows 8.x and Windows 10 primarily due to drivers.

  • Windows 10 will install a generic driver from 2006 which will in most cases give the Touchpad limited functionality.
  • Although the Windows Vista/Windows 7 driver for the Touchpad is customised for the Touchpad, it often won’t install properly with Windows 10 rejecting the driver and preferring its own generic one.
  • Newer driver releases, in many cases the last iteration of Windows 10 Touchpad drivers released often work with older Touchpads although they are not designed for the specific Touchpad in question.
  • In most cases the installer will reject the hardware, therefore one has to force install the Driver via the Device Manager.

This is an unofficial guide and covers a large range of hardware so unfortunately finding the best driver it is quite “experimental”. Fortunately however this unofficial guide is well-reached and many Dell customers have tested and reported the best driver for their system.

Please comment on your findings so I can update the list at the bottom which is populated by other people’s testing on their models.

Contents

Tested Driver Version or Suggested Driver Version for Dell Systems:

Driver Installation Instructions

  1. Extracting the Driver
  2. Force Installing the Driver via the Device Manager
  3. Testing the Driver
  4. Video Instructions

List of Dell Touchpad Driver Versions (by Vendor):

Alps and Synaptics are the most common vendors.

1. Extract the Driver

Download the suggested driver (if no driver is suggested then look at your Drivers and Downloads page and determine if the driver is Synaptics or Alps and try the latest version).

Extraction of the Driver depends on the Driver Package. For the Newer Driver Packages you should use the .exe to Extract the Driver to a specified folder. For the Older Driver Packages it is often better to use 7zip to extract the driver.

Variant A (Newer Driver Package)

Double click the driver:

16

Accept the User Account Control:

uac

Select Extract:

17

Select Downloads and make a new folder, call it Touchpad:

18 19

Select ok and then close:

20

Go to the Downloads folder and select the extracted Touchpad folder:

21

Look for the 64 Bit folder (assuming you’re using 64 Bit Windows 10):

22

Select the address of the Download location and right click it then left click copy:

23

Variant B (Older Driver Package)

Note if you do not see a separate x64 or x86 and only see a .exe after extracting. You may have to further extract using a utility like 7zip (I advise 7zip version 9.20 because it works better in my testing):

25

Then you can look in the extracted folder:

26

To find the x64 folder with the drivers:

27 28

You can then copy this address like before:

29

2. Force Install the Driver via the Device Manager

For best results remove any USB mouse attached to the system.

Right click the Start Button and Select Device Manager:

Expand Mice and other Pointing Devices

Select “PS/2 Compatible mouse” or “Dell Touchpad” or any other similar devices and then right click and select properties:

Select the Driver tab

You will be told the driver version and date. In this case the generic 2006 Microsoft driver is used.

You can attempt to install the driver normally and then recheck the version in the Device Manager. In a large number of cases the driver will not be installed and Windows 10 will still continue to use its generic driver.

To amend this select update driver…

Select Browse my computer for driver software:

Select let me pick from a list of device drivers on my computer:

Select Have Disk:

Paste in the 64 Bit extracted location then select open:

Select ok:

Left click the Dell Touchpad and select next:

Accept yes at the warning:

The driver will install:

Select close:

 

Select yes to restart:

Right click the Start Button and Select Device Manager:

Expand Mice and other Pointing Devices and look for Dell Touchpad. Look for an ! mark.

If no ! is present right click it and select Properties:

Select Driver. You will see the driver version of the Touchpad has now been updated:

14

If there is an ! then the driver has not taken and must be uninstalled. If the Touchpad is not-responsive or erratic you may need to plug in a USB mouse to do this.

Right click Dell Touchpad and select Uninstall:

Ensure to check “Delete the Driver Software for this Device” then select Uninstall:

Retry with an older version of the driver.

3. Test the Touchpad!

Right click the Start Button and select Settings:

Select Devices:

Select Touchpad:

Amend the settings to your preferences and play around with your Touchpad to see how it works and how stable it is…

I would appreciate it if you left feedback in the comments on what Touchpad driver works best for you in your system.

Video Instructions

This video is made by RedDragonTechUK. Watch it on YouTube and leave him a like and a comment:

Alps

Cypress

Elantech

Synaptics

Adamo Laptop

Inspiron Laptop

  • Inspiron 640m/E1405 (June 2006)
    • Windows 10 32 and 64 Bit Untested Likely Synaptics 15.3.2.1
  • Inspiron 1110 (11z) (November 2009)
  • Inspiron 1318 (November 2008)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Inspiron 1420 (June 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
    • Tested by Noname Alps 8.1200.101.209
  • Inspiron 1464 (July 2010)
  • Inspiron 1501 (November 2006)
  • Inspiron 1520 (July 2007)
  • Inspiron 1526 (January 2008)
  • Inspiron 1545 (November 2008)
  • Inspiron 1564 (July 2010)
  • Inspiron 1720 (June 2007)
  • Inspiron 3152 (June 2015)
  • Inspiron 3421 (January 2013)
  • Inspiron 3451 (January 2015)
  • Inspiron 3537 – (August 2013)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4
  • Inspiron 3737 (October 2013)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4
  • Inspiron 5523 (October 2012)
  • Inspiron 5537 (August 2013)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4
  • Inspiron 5558 (March 2015)
  • Inspiron 5737 (August 2013)
    • Windows 10 64 Bit Tested by Dell 19.0.9.4
  • Inspiron 6400/E1505 (June 2006)
    • Windows 10 32 and 64 Bit Untested Likely Synaptics 15.3.2.1
    • Windows 10 64 Bit Tested by Neato Synaptics 13.2.2.2.2
  • Inspiron 7520 (August 2012)
    • Windows 10 64 Bit Tested by Dell with Elan 15.3.0.14
  • Inspiron 7568 (September 2015)
    • Windows 10 64 Bit Tested by Delight Synaptics 19.0.27.3
  • Inspiron 9400/E1705 (April 2016)
    • Windows 10 64 Bit Untested but should share the same driver as the 6400 Synaptics 13.2.2.2.2
  • Inspiron N5010 (June 2010)

Latitude Laptop

  • Latitude D420 (June 2006)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude D430 (June 2007)
  • Latitude D530 (June 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude D620 (April 2006)
  • Latitude D630 (May 2007)
    • Windows 10 32 Bit & 64 Bit Tested by Philip Yip and David Gutman Alps 8.1200.101.217
  • Latitude D631 (May 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude D820 (April 2006)
    • Windows 10 32 Bit & 64 Bit Tested by Philip Yip Alps 8.1200.101.217
  • Latitude D830 (May 2007)
  • Latitude 3300
    • Windows 10 64 Bit Untested Likely Alps 8.1206.101.118]
  • Latitude E4200 (September 2008)
    • Windows 10 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude E4300 (September 2008)
    • Windows 10 64 Bit Tested by James Daum Alps 8.1200.101.217
  • Latitude E4310 (May 2010)
    • Windows 10 64 Bit Untested Likely Alps 8.1206.101.118
  • Latitude E5250 (September 2014)
    •  Windows 10 64 Bit Tested by Dell Alps 10.2207.101.10
  • Latitude E5270 (January 2016)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E5400 (August 2008)
    • Windows 10 64 Bit Untested Likely Alps 8.1200.10.1217
  • Latitude E5410 (May 2010)
    • Windows 10 64 Bit Untested Likely Alps 8.1206.101.118
  • Latitude E5420 (March 2011)
  • Latitude E5420M (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E5430 (June 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E5440 (October 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E5510 (May 2010)
    • Windows 10 64 Bit Tested By Philip Yip Alps 8.1206.101.118
  • Latitude E5520 (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
    • Tested by W 8.1206.101.112
  • Latitude E5520M (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E5530 (June 2012)
    • Windows 10 64 Bit Untested Likely Alps Alps 10.1207.101.109 or 8.1206.101.118
  • Latitude E5540 (January 2014)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E5550 (October 2014)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E5570 (December 2015)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E6220 (May 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6230 (June 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6320 (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6330 (June 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6400 (August 2008)
  • Latitude E6410 (April 2010)
  • Latitude E6420 (March 2011)
  • Latitude E6430 (August 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude 6430u (August 2012)
    • Windows 10 64 Bit Untested Likely Alps 8.1206.101.118
  • Latitude E6440 (September 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E6500 (August 2008)
    • Windows 10 64 Bit Untested Likely Alps 8.1200.101.217
  • Latitude E6510 (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
    • Windows 10 64 Bit Tested by Laszlo Alps 8.1200.230
  • Latitude E6520 (March 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6530 (October 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Latitude E6540 (September 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E7240 (July 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Latitude E7250 (November 2014)
    • Windows 10 64 Bit Tested by Dell Likely Alps 10.2207.101.108
  • Latitude E7270 (January 2016)
    • Windows 10 64 Bit Tested by Dell Likely Alps 10.2207.101.108
  • Latitude E7440 (September 2013)
    • Windows 10 64 Bit Tested by Dell Likely Alps 10.2207.101.108
  • Latitude E7450 (November 2014)
    • Windows 10 64 Bit Tested by Dell Likely Alps 10.2207.101.108
  • Latitude E7470 (January 2016)
    • Windows 10 64 Bit Tested by Dell Likely Alps 10.2207.101.108
  • Latitude XT3 (August 2011)
    • Windows 10 64 Bit Untested Likely
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118

Precision Laptop

  • Precision M65 (April 2006)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Precision M2300 (November 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Precision M2400 (August 2008)
    • Windows 10 64 Bit Untested Likely Alps 8.1200.101.217
  • Precision M2800 (April 2014)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Precision M3510 (December 2015)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Precision M3520 (December 2012)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.119
  • Precision M3800 (February 2015)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.15.2
  • Precision M4300 (June 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Precision M4400 (August 2008)
  • Precision M4500 (April 2010)
    • Windows 10 64 Bit Untested Likely Alps 8.1206.101.118
  • Precision M4600 (May 2011)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Precision M4700 (July 2012)
    • Windows 10 64 Bit Untested Likely Alps 10.1207.101.109 or Alps 8.1206.101.118
  • Precision M4800 (September 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Precision M5510 (April 2016)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.15.21
  • Precision M5520 (January 2017)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.2.17.52
  • Precision M6300 (September 2007)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Precision M6400 (October 2008)
    • Windows 10 64 Bit Synaptics 15.3.2.1
  • Precision M6500 (December 2009)
    • Windows 10 64 Bit Synaptics 15.3.2.1
  • Precision M6600 (May 2011)
  • Precision M6700 (July 2012)
    • Windows 10 64 Bit Tested by Dell Alps 10.1207.101.109
  • Precision M6800 (September 2013)
    • Windows 10 64 Bit Tested by Dell Alps 10.2207.101.108
  • Precision 7520 (March 2017)
    • Windows 10 64 Bit Tested by Dell 10.2207.101.114
  • Precision M7510 (October 2015)
    • Tested by Dell Alps 10.2207.101.108
  • Precision M7710 (November 2015)
    • Tested by Dell Alps 10.2207.101.108
  • Precision 7720 (March 2017)
    • Windows 10 64 Bit Tested by Dell 10.2207.101.114

Studio Laptop

  • Studio 1435 (December 2008)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Studio 1440 (June 2009)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1450 (August 2008)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Studio 1457 (September 2009)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Studio 1458 (December 2009)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Studio 1535 (June 2008)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1536 (June 2008)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1537 (October 2008)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1555 (October 2009)
  • Studio 1557 (October 2009)
    • Windows 10 64 Bit Untested Likely Synaptics 16.6.13.0
  • Studio 1558 (February 2010)
    • Windows 10 64 Bit Untested Likely Synaptics 19.0.15.2 or Synaptics 16.6.13.0
  • Studio 1569 (February 2010)
    • Windows 10 64 Bit Untested Likely Synaptics 19.0.15.2 or Synaptics 16.6.13.0
  • Studio 1735 (June 2008)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1737 (November 2008)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Studio 1745 (October 2009)
    • Windows 10 64 Bit Untested Likely Synaptics 19.0.19.1
  • Studio 1747 (October 2009)
    • Windows 10 64 Bit Tested by Buddey with Synaptics 19.0.19.1 by installation via the Device Manager.
  • Studio 1749 (February 2010)
    • Windows 10 64 Bit Untested Likely Synaptics 19.0.19.1

Vostro Laptop

  • Vostro 1000 (July 2007)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Vostro 1320 (April 2009)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 7.4.102.104
  • Vostro 1400 (July 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Vostro 1500 (July 2007)
    • Windows 10 64 Bit Untested Synaptics 15.3.2.1
  • Vostro 1520 (April 2009)
    • Windows 10 64 Bit Untested Likely Alps 7.4.102.104
  • Vostro 1700 (July 2007)
    • Windows 10 32 Bit & 64 Bit Untested Likely Alps 8.1200.101.217
  • Vostro 1720 (April 2009)
  • Vostro 3330 (April 2010)
    • Windows 10 64 Bit Tested by Henry with Synaptics 19.0.15.2 (Manual Install via the Device Manager).
  • Vostro 3550 (April 2010)
    • Windows 10 64 Bit Tested by Ivo with Synaptics 19.0.15.2 (Manual Install via the Device Manager).
  • Vostro 3558 (April 2015)
  • Vostro 3560 (October 2012)
    • Windows 10 64 Bit Tested by Dell with Elan 15.3.0.14
  • Vostro 3700 (April 2010)
    • Windows 10 64 Bit Tested by Jimmy Synaptics 19.0.15.2 (Manual Install via the Device Manager).
  • Vostro V131 (September 2011)
    • Windows 10 64 Bit Tested by ysiu  Synaptics 18.1.48.1 (Manual Install via the Device Manager).

XPS Laptop

Xtreme Performance Systems

  • XPS L221x
  • XPS L421x (July 2012)
    • Windows 10 64 Bit Tested by Dell Synaptics 19.0.9.4
  • XPS L501x (November 2010)
    • Windows 10 64 Bit Tested by RedDragonUKTech with Synaptics 19.15.2 (Manual Install via the Device Manager).
  • XPS L502x (March 2011)
  • XPS L511z (April 2011)
    • Windows 10 64 Bit Cypress 2.5.3.72
  • XPS L321x (February 2012)
  • XPS L322x (November 2012)
    • Windows 10 64 Bit  Tested by AndriiT Cypress 2.5.3.72
  • XPS L521x (June 2012)
  • XPS L702x (March 2011)
    • Windows 10 64 Bit Tested by Jim Synaptics 19.0.15.2 (Manual Install via the Device Manager).
  • XPS M1210 (June 2006)
    • Windows 10 64 Bit Untested Likely Synaptics 15.3.2.1
      Windows 7 64 Bit Tested by Maxwachtel Synaptics 15.3.2.1
  • XPS M1330 (July 2007)
  • XPS M1530 (December 2007)
    • Windows 10 64 Bit Tested by R with Alps 8.1200.101.217
  • XPS M1710 (April 2006)
  • XPS M1730 (September 2007)
    • Windows 10 64 Bit Untested Likely Synaptics 15.3.2.1
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378 thoughts on “Dell Touchpad Drivers

  1. Thank you very much!!!
    It worked with my Inspiron 1464 – Windows 10 64 Bit.
    Easily download the file and lauch it. Restart (and wait) and the issue is solved.

  2. Hi,

    I have the XPS 15 9530, the latest Synaptic drivers (Synaptics Touchpad – 19.15.2 Windows 10 64 Bit) work but not without problems. If I put the laptop to sleep, the Windows 10 gestures not longer work like their suppose to. For instance, 3 finger swipe up no longer brings up Task View, it instead brings up cortana! Only way to resolve this is by rebooting. I’m grateful for anyone with a solution.

      1. Hi, I’m davide and I’m from italy… I’ve got the new xps 13 9350 and I performed a clean install of windows with no hassle thanks to your guide. the problem is: this machine has the new NVMe PCIe ssd technology and a sigle slot for ssd, the bios set the sata operation by default on RAID but I’m not sure this is the best way to get the most out of the new technology. In fact now I have very bad write performance, far less good then samsung official benchmarks. I also read about disabling the cache flushing option in device policy, but is it a safe move?
        and is letting windows update the drivers by himself after the clean install a good thing or will I loose some functionality or performance?

  3. I have the dell 15R 7520 with touchpad v15.3.0.14 installed. It worked for some time after which the erratic behavior started showing up. So I tried installing older versions(v11.3.10.2/ v11.3.15.4) Both works but gives the same problem after sometime. Can anyone suggest me the proper driver for my laptop? I am running windows 10 home single language.
    P.S – Now I can’t even install the latest version touchpad(v15.3.0.14). An error pops up saying that the update installer operation was unsuccesfull.

  4. Works on XPS 17 L702X using RedDragon’s video as a guide. Windows 10 X64. Synaptics 19.0.15.2 using extract from download and update driver via Have disk method.

  5. Finally works scroll in Metro aplicatons and Edge, for Dell Vostro 3300!!! Is necessary have old Dell driver (15.1.2.3 for me) installed, not only Microsoft universal PS/2 driver. Touchpad works, but no scroll in system, Metro apps, Edge. Then download new Dell driver (19.0.15.2). x86 version I used after unpacking archive. No uninstall old Dell driver!!! Only install new driver from Device manager, manually put from Disk. After reboot, configure Dell touchpad. Still no scroll only one finger, but perfectly scroll with two fingers. After many months it works! Thanks for this webpage.

  6. For admin, repair please your comment: Vostro 3300 not 3330. And 32bit Win10, not 64 bit.

  7. I was using synaptics version 19.0.9.4 for windows 10 for my DELL XPS 15 L521X, but the curse kept freezing constantly. So I installed synaptics version 19.0.15.2

      1. Nope, re-tried it just for you, and no joy. The one listed above is the only one I can get to work. If you do find a more up to date one which will work please let me know. thanks 🙂

    1. As I state at the top this is a list of drivers and I do not have every single Dell model to test with. So the updated driver may or may not work 100 % correctly. No-ones left feedback for that model yet.

  8. Dell Inspiron E1505 (may apply to Inspiron 6400 also) running Windows 10 Pro 64bit. The only driver I’ve found that restores scroll functionality is “Synaptics TouchPad, v.13.2.2.2, A01” from file R230390.exe (07 Jul 2012). Still not able to open the Synaptics “Dell TouchPad Settings” utility to fine-tune it, but I can finally scroll again! You can download R230390.exe from http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=6RTR8 (direct: http://downloads.dell.com/input/R230390.exe)

  9. For Studio 1747, successfully installed latest Synaptics v 19.0.19.1 by downloading the PS2/SMBus package from the Synaptics website, unzipping it, and manually selecting the “Synaptics PS/2 Port Touchpad” device driver from “Update Driver” in Device Manager. This worked great even though it warned that it was not listed as compatible (due to the different Dell-specific Device ID). This gave me the best functionality (including two-fingered tapping) compared to previous versions. Confident it should work too for Studio 1745, possibly for other Studio laptops, and hopefully for other Dell Synaptics models.

  10. hi everybody

    i made these instructions from various places for myself and hopefully will help you

    firstly get the generic driver from synaptics or dell ect

    then go to device manager and go to the ps2 mouse and uninstall previous driver

    1) Extract the files to another folder

    2) Open the folder with extracted files copy the path of the x64 drivers

    3) Go to Control PanelDevice ManagerMice and other pointing devices

    4) Right click mice and other pointing devices, select Update Driver

    browse the computer

    then select HAVE DISK VERY IMPORTANT

    5) Add the x64 drivers path

    6) Select Dell Touchpad or synaptics

    7) Install drivers

    8) Restart
    ——————————————————————-

    but it probably wont work so

    so see here http://forum.notebookreview.com/threads/help-needed-to-mod-a-generic-synaptics-driver-to-work-with-the-dell-xps-13-9343-will-gladly-pay.775614/page-2

    and here http://answers.microsoft.com/en-us/windows/forum/windows8_1-tms/microsoft-precision-touchpad-not-very-precise/ca01bc04-0db7-4241-bff9-192cfb5af012?page=2&auth=1

    So what you need to do is:
    1. Disable PTP drivers
    2. Install generic drivers (force way)

    1. Disabling PTP drivers:
    Go to device manager and locate “Human interface devices” node (node means the little arrow which expands). Locate “HID-compliant touch pad” item and disable it. (To make sure, you may open device properties and on Details tab, in the dropdown go to Hardware IDs property will have this line HID_DEVICE_UP:000D_U:0005 – this is how TPT reports itself). (with mine i had a 4 instead of a 5
    Now, in the same node, disable “I2C HID Device” item.
    Done. PTP is dead.
    the mouse wont work so use touchscreen
    (i cant remember if i did a reboot here or not)

    2. Installing generic Synaptics drivers:
    Download generic Synaptics driver here: http://synaptics.com/en/drivers.php
    In device manager, go to “Mice and other pointing devices” node and locate your touchpad disguised as “PS/2 mouse”. Select “Update driver” from context menu and make it hard way: “Browse my PC” – “Let me pick it myself” – “Have disk” – point to folder where you have unpacked downloaded driver into (x64 subfolder, to be precise). Windows will say that driver is not compatible. That’s a lie. Press Yes. Reboot. You’re on generic driver now. Scroll and 2/3/4-finger gestures are at your disposal.

    During phase #2 Windows may complain about missing digital signature at driver’s package (Synaptics’ fault). There are 2 ways to circumvent it:
    1. Disable driver signature enforcement (just google this whole phrase). This is easy but potentially creates security risk as from now any unsigned driver can be installed to the system.
    2. Sign it with a valid certificate if you have one (also requires installed WDK).
    I did mine by signing .inf file with my company’s certificate, but I’m not sure if I can redistribute it.

    From my experience, precision of generic driver is inferior to PTP, but it’s free of PTP bugs and offers all extended features Synaptics has to offer. Or maybe it just requires tweaking (it has so many parameters).

    ——————————————————————————————-

    now for chirascroll do this

    Requires use of regedit

    Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPCpl\Controls\03TabScroll\ 4OneFEdgeScrollChiralInfoText\ and inside the other window there will be a key called visibility

    also do this for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPCpl\Controls\03TabScroll\ 4OneFEdgeScrollChiralCheckBox\ and inside the other window there will be a key called visibility

    Find the items and

    Change the Visibility key of both from 4 to 0

    Open the Synaptics control panel, go to scroll tab, it will have appeared

    —————————————————————————————————-

    finally mess around with

    If you want to tweak the settings for the three mouse-speed settings (MouseSpeed, MouseThreshold1, and MouseThreshold2), launch the registry editor and go to HKEY_CURRENT_USER\Control Panel\Mouse\.

    Along with a few other settings, you’ll see the three mouse-speed values in the right panel. Mouse-Speed is a multiplier that is set from 0 (always run at the basic speed) to 2 (multiply the calculated speed by 4). MouseThreshold1 indicates the number of pixels you must move the mouse between interrupts to automatically double the basic speed (unless MouseSpeed is not set to 0). By default, MouseThreshold1 ranges from 0 (do not introduce speed-doubling) to 10 pixels, but you can set its value to higher than 10 if you like. Setting the value closer to 1 makes Windows introduce speed-doubling sooner, which causes your pointer to pick up speed.

    The last of the three pointer values, MouseThreshold2, behaves like MouseThreshold1 except that it causes Windows to again double the mouse’s speed.

    but i am not sure if it makes a difference
    i have tested it and i dont think it makes any difference

    —————————————————————————————–
    BUT here is what i did and it does work!

    i downloaded a program called regshot which is free and it compares the registry before you make a change and after you make a change (there are probably other programs as well but i found this the simplest of the lot)

    i then changed the mouse speed in the synaptics driver. i then used the reg compare and it directed me to a folder in the registry hkey current usere/software/synaptics/syntp/touchpadps2tm3014/pointermotionspeed

    edit the speed to a higher number such as 300 instead of 190

    i could not find this in the default windows program called regedit but i downloaded a program called registrar registry manager which shows a lot more than regedit and you can edit it there

    you can use this method to find the appropriate registry key to edit for whatever you wish

    i am no computer expert and accept no responsibility for these methods but hope you have enjoyed hacking and credit to the forums which got me this far

    regards

    1. Thank you for your information.
      I could install synaptics driver to dell inspiron 7568(2in1) and , utility softwares worked perfectly(newtonpad , strokes plus , two-finger-scroll).

      1. Great glad it helped! I added your note to the list. I am assuming version 19.0.27.3 and Windows 10 64 Bit (TH2)?

  11. Yay! I have two and three-finger swiping back finally! Thank you for your hard work putting this together. I was beating this up with the reference drivers and getting nowhere. I hadn’t thought to scour Dell for their various versions. Awesome. Anyway…

    Inspiron 15 N5010: 19.0.15.2 works with a manual install and not the self install. None of the v19s worked with self install. Did not bother trying earlier versions.

    BTW, this page is broken on Chrome. It loads over and over and over… until you hit the stop button at the right time. Works on Firefox.

  12. Hi, First of all, great guide, thank you.
    Tried the Alps Alps touchpad, v7.4.102.102,A02 for Dell Vostro 1520, and worked like a charm.

    1. It will be an Alps Touchpad. Dell listed version 8.1200.101.127 as compatible with Windows 8/8.1. You can try this with Windows 10 also.

      You may also try the latest Alps Touchpad driver following the instructions on this page if you do let me know how it works out for you.

  13. The driver 19.0.9.4 works with the inspiron 5448 BUT the dell touchpad panel is not accessible for configuration nor the double tap works. Its shitty because the functional drivers dell provides works with windows 8.1 gestures (which work also in windows 10 but the task view is not available (in the gestures))

    What works in 19.0.9.4: task view, minimize, scroll, back/forfh navigation gestures.

    What doesnt work in 19.0.9.4: double finger tap for right click, call action center, access and configure dell touchpad app

    This is for inspiron 5448

    1. Its got a Synaptics Touchpad, Dell list 19.0.9.4 as compatible but there are some reports that it might not install correctly so you may need to manually install it. I would try with the latest Synaptics Driver first and if it doesn’t work as expected try 19.0.9.4.

    1. Thanks for reporting your findings. I’ve added it to the list. I expect it will be similar for the Vostro 1520 also. 🙂

  14. This worked great for me! I have a Dell Inspiron 5523 with Windows 10 installed. I recently lost touch scroll capabilities, so I installed the latest Synaptics driver, and my touch pad works fine now.

  15. Thanks so much for this guide. Manually updating the driver to the Synaptics 19.0.19.1 Windows 10 64-bit driver worked on my Inspiron 11 3000 2-in1 Series Special Edition (3152). The 19.0.15.15 driver from Dell’s website didn’t work.

  16. Mice and other pointing device doesnot appears in device manager

  17. Many thanks for this information. Well done for finding it all!

    I can confirm that the Windows 10 Alps touchpad driver does work for Dell Latitude E6420. It seems much better than the previous drivers, so well worth updating. (10.1207.101.109)

    1. Thanks was wondering how the Touchpad fared with that model with Windows 10. I only used that system for a little while near the release of Windows 8.

  18. dear philip,

    i have an inspiron 3421.
    i downloaded the latest synaptics driver file suggested by you and then extracted it to a folder. As it had an exe file, instead of any x64 folder, i used 7z to further extract that file (Synaptics_v19_0_27_9__C__x64__Win7_Win8_Win81_Win10__Signed__MUP__DellWPF_RMIHID).
    but even this extratced folder didnot have any folders – none at all, only files – so, i used this folder in my selection for the force install.
    following your instructions, i found that there were 2 devices showing up under ‘select the device driver you want to install for this hardware’ – “dell touchpad” and “touchpad” – and so i selected ‘dell touchpad’ and completed the install.

    on restarting i found that the touchpad was not working at all, and had to use a mouse.
    and the device manager showed ‘dell touchpad’, but with a yellow traingle.
    so, i checked the ‘properties’. this is what it said under device status:

    This device cannot start. (Code 10)
    The specified request is not a valid operation for the target device

    what do you suggest?

    thank you.

    1. Right click it and select uninstall it in the Device Manager… You can double click the .exe and select Extract… as shown in the guide.

      If the driver still doesn’t work try the earlier versions (next latest version) of the Synaptics Touchpad.

      1. i don’t know what happened… but now i have the touchpad showing up as dell touchpad. and the weird thing is, the version shows up as 19.0.9.4.
        now, how did that happen? as i think, the file i was using was for version 19.027.9, correct?
        i am stumped.

      2. like i mentioned before, philip… mysteriously, the input driver that has loaded is version 19.0.9.4.

        i thought of reinstalling that to ensure everything is perfect. but when i checked dell downloads, the download file is different (0CDNN_WN32_19.0.9.4_A00), while when i checked the 19.0.9.4 file mentioned by you in this post is different (CN4KX_WN32_19.0.9.4_A00)

        dell mentions that the file you suggested above (under synaptics downloads) is for Inspiron 3442/3542/5748/3458/3558 .

        these are the pages for the file you suggest, and the one dell suggests for 3421:
        http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=CN4KX
        http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=0CDNN

        what do you suggest?
        your reply will be valuable, as i want to reinstall the win10 from scratch and install the correct drivers now that i have found which are working.

        thanks

      3. Biren this is one of the things which needs to be tested specifically for each model… If your Touchpad works well and shows as Dell Touchpad in the Device manager then you definitely have the correct driver and since both are the same version its likely the same driver. The main issue is that many Dell drivers weren’t installing correctly which is why I instructed to force install the driver which works in most cases.

      4. it seems i was not very clear, philip. maybe because i am writing so many comments it is difficult for you to follow my thread. 🙂
        the dell touchpad driver that i installed was the latest one you suggested originally – version 19.0.27.9.
        it did not work – a yellow triangle showed up in device manager.
        then, after a few restarts (as i was installing other drivers), i suddenly found the yellow triangle had gone. when i checked the version, it was 19.0.9.4 instead of 19.0.27.9 that i had used. i am stumped at how the 19.0.9.4 got there – and i was asking you if you could maybe solve this mystery for me 🙂

        the other thing i wanted to know was… that since 19.0.9.4 did get installed and working… i thought i would use the actual 19.0.9.4 file to reinstall that driver.
        but i found there were 2 files for version 19.0.9.4 – one mentioned in dell downloads, the other mentioned by you in this article above.
        i visited the pages of these 2 files for 19.0.9.4 on dell site. they are:
        for the file you suggest above, the page is:
        http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=CN4KX

        the page for the file i searched for on dell site for 3421 is this:
        http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=0CDNN

        i wanted to know if you can tell me which of these files do i use to download 19.0.9.4.

        also… is there a way to keep my windows installation clean when i keep installing and uninstalling all these drivers? i am worried – will it bloat my windows with digital debry?

        thank you, philip.

        once i have a perfectly working setup with all the drivers installed, i will let you know here – just in case it might help others.
        if you want me to experiment and try something, do let me know.

        regards

      5. Windows 10 Update sometimes automatically installs drivers in the background… its possible that it installed the Touchpad driver by itself.

        At the moment there is no point in performing a clean install again… Installing some drivers twice won’t influence the performance much. Just get it up and running so everything works. Then use it as is for a couple of weeks…

        On the 2nd of August Windows 10 RS1 will be out so that would be a far better convenient time to clean install with up to date installation media.

        i.e. a clean install now will upgrade in about 2 weeks and the upgrade install of the new Windows 10 build will leave a lot more digital derby than installing a touchpad driver twice.

  19. Thanks for this excellent site.
    The hardware I had problems with is Dell Latitude E6510, with Alps touchpad. Re-purposed work laptop, from 2011, I think it came with Win7. I upgraded to Win 10. The Win 10 installation picked 8.1206.101.112, which was next to useless. Jerky movement, freezes then big jumps, etc.
    I tried several drivers, 8.1206.101.109 and 104 were a bit better, but far from good.
    The solution for the Dell Latitude E6510 was 8.1200.230 dated 2009.11.22.

  20. philip,
    here are the results of my experiment (i have inspiron 3421 with synaptics touchpad):
    since i was ready to clean install win10 RS1, i thought, i would use my present setup of win10TH2 to experiment with the touchpads.

    i used the following 4 driver files:
    1. Input_Driver_WP72P_WN32_19.0.27.9_A01 (suggested by you in above article)

    2. input_Driver_CN4KX_WN32_19.0.9.4_A00 (suggested by you in the above article)

    3. input_Driver_0CDNN_WN32_19.0.9.4_A00 (suggested in dell downloads for inspiron 3421)

    4. Touchpad_Driver_756GC_WN64_19.0.15.2_A00 (suggested by you in above article)

    Every time i was installing a new driver, i ensured that the previous one was uninstalled fully and perfectly, bringing back the PS2 driver version of 2006, as included in windows 10 originally.

    first i tried 19.0.27.9 – did not work – there was no functionality at all. (msg – ‘this device cannot start. code 10’)

    then i tried the version 19.0.9.4 file suggested by you – did not work.

    then i tried the same version 19.0.9.4, using the file available in dell downloads for 3421 – the touchpad was working. since i don’t know all the functions that should be working, i can’t say if this was working fully and perfectly, but the basic functions were ok. i also tried the 2-finger scrolling on webpages – that was also working.

    then i tried 19.0.15.2 – this worked too.
    since i don’t know which functions to check, i can’t say if the touchpad worked better with 19.0.9.4 or 19.0.15.2 – for me, both seem same.

    hope this helps.

    now, i will try the same sequence as above, after i clean install win10 RS1.
    will let you know the results.

    thanks, and warm regards

    1. Many thanks. I followed your article and installed Synaptics Touchpad driver 19.0.15.2 on my Dell Inspiron N5010 and now the touchpad scroll function is available in windows 10 Edge browser also. Earlier, scrolling was working only in IE11, Chrome, Opera and Vivaldi. Thanks again.
      H.P.Agrawal

      1. Great, strange that it only didn’t work before in the Edge Browser… Thanks for confirming that this version works best for you.

  21. Thank you, thank you, thank you, thank you! Silly thing that costs so much time… Dell Vostro v131 with Synaptics on board. Tried many options but 18.1.48.1 finally worked. Got two finger scroll back!

    Weird thing is, this scroll does not work in OS windows like mouse options. Other program windows (browsers, notepad) scroll correctly.

    Installed as Dell Touchpad, not as a Synaptics device, so in mouse options there is Dell Touchpad tab opening Dell Touchpad options, not the Synaptics one.

  22. I really dont know What to do anymore. I have a Inspiron n5110 which is Alps and I’ve tried nearly all the drivers. the problem with mine is that it suddenly starts to lag then stops completly. I have stop using it for a while for it to work again. Restarting it doesnt work either.

      1. Yeah I’ve done it. I dont know if thats the problem… I’ll try again. I noticed it stops working when I’m using the computer for a long time and its hot, but I’m completely convinced if its actually hardware because this didint happen before windows 10.

  23. I have a Dell L501X laptop and, as recommended above, Synaptics driver version 19.0.15.2 works perfectly – or at least it did until a recent W10 update reverted my machine to the useless Microsoft generic touch pad driver requiring me to go through the driver installation again – how irritating Microsoft is.

    Thanks so much for your diligent support – I wish Microsoft / Dell were half as conscientious!

    1. Probably you installed the Anniversary Update which is essentially an OS Upgrade install i.e. a new build of Windows 10. You can leave feedback to Microsoft in their Windows Feedback App.

  24. Anyone find a driver to work with 64 bit Windows 10 and the Synaptics Touchpad for m1330 dell xps.

      1. I tried those drivers and it made the mouse functions glitchy and clicking didn’t work correctly and still no scrolling functions.

    1. For my DELL XPS M1330, running Windows 10 Pro final release, the “Synaptics Touchpad – 16.2.21 Windows 7 32 Bit” suits perfect even in modern apps scrolling works like a charm.
      (…after days of testing…and many cups of coffee…)

      1.Step: If another Synaptics driver is installed, uninstall it and reboot system to get it clean!
      2.Step: Right click “setup.exe” and select “Solving compatibility problems”
      3.Step: Install version above by clicking “Test settings…” and after setup save compatibility settings and reboot your system again
      4.Step: After reboot in the settings activate h-/ and v-scrolling.
      5.Step: Enjoy!
      Good luck!

      Btw: This driver doesn’t suit only Win7-32 but also Win7-64/Win8-32/Win8-64/Win10-64.

      Synaptics_v16_2_21_C_XP32_Vista32_Win7-32_XP64_Vista64_Win7-64_Win8.zip

      If you want to publish here, I could send this package to you.

      br, Phil
      (I posted this some time ago)

  25. L321x Windows 10 x64 here. Multitouch does not work on 2.5.3.72, where it does work on 2.5.1.72. Left click and right click work on 3.72 and no errors in device manager, but there is no cypress tab under control panel -> mouse or display icon in task bar or customizable settings from the display icon program.

  26. I have Dell Inspiron N 5010 Laptop. Dell has not tasted this for Windows 10, however, I installed and this has been updated further by the Anniversary update. On this laptop Scroll function of the Synaptics TouchPad does not work in Edge browser or any of the Apps available on the windows store. The TouchPad functions excellent in IE11, Chrome, Firefox, Opera and also Vivaldi on the same laptop. Earlier I had installed driver 19.0.15.2 on 22.8.16. This enabled its functionality in Edge browser as well as all the apps. However, the touchpad function was not stable. A single click will result into multiple pages opening and therefore, I reinstalled the original Driver i.e. 15.0.0.1 ( released 23.12.2009). I wonder why the scroll function is not working in Edge browser and related applications.

  27. For my DELL XPS M1330, running Windows 10 Pro final release, the “Synaptics Touchpad – 16.2.21 Windows 7 32 Bit” suits perfect even in modern apps scrolling works like a charm.
    (…after days of testing…and many cups of coffee…)

    1.Step: If another Synaptics driver is installed, uninstall it and reboot system to get it clean!
    2.Step: Right click “setup.exe” and select “Solving compatibility problems”
    3.Step: Install version above by clicking “Test settings…” and after setup save compatibility settings and reboot your system again
    4.Step: After reboot in the settings activate h-/ and v-scrolling.
    5.Step: Enjoy!
    Good luck!

    Btw: This driver doesn’t suit only Win7-32 but also Win7-64/Win8-32/Win8-64/Win10-64.

    Synaptics_v16_2_21_C_XP32_Vista32_Win7-32_XP64_Vista64_Win7-64_Win8.zip

    If you want to publish here, I could send this package to you.

    br, Phil
    (I posted this some time ago)

  28. hi there. how do I re-enable circular scrolling on dell trackpad to work in windows 10pro. like it use to work on windows 7pro. have Tried all latestest drivers they all work. but just dont have access to circular scrolling or one finger scrolling in the dell pointing devices software? like it use to have in windows 7. dell latitude e6530

      1. Can you be able to collect all the Dell Touchpad Firmware as well? I have no way to find the newest firmware for XPS 13 9360. Right now, Im having problem with my touchpad, the firmware I have poorly chosen to flash was not compatible with this touchpad. Its dead and unusable at present, no matter what drivers I tried to install. Also, under device manager or control panel–mouse, it was not shown on both of them.
        If you have access to the newest firmware, please let me know. Great thanks in advance!

      2. This is drivers only, I’ve no intent to list firmware as it should be system specific and if its not it could brick touchpads its not intended for (like I guess you discovered). I don’t have newer firmware than Dell list and Dell don’t list any touchpad firmware for this model.

  29. Inspiron 1420 running on Win10Pro 64-bit. Alps 8.1200.101.209 gave the scroll functionality back.

  30. Cypress Touchpad 2.5.3.72 Windows 10 64 Bit driver works on XPS 15z (L511z). Thanks!!! after instalation I needed set up 3 and 4 fingers multitouch functions

  31. I have not been able to find a touchpad driver for Dell N 5010 . The driver installed is Synaptics 15.0.0.1. Scroll function does not work in Edge browser and Windows 10 apps. I have upgraded to Anniversary update also. Scroll works in IE11.

  32. i just wanted to say THANK YOU SO MUCH, i got my l502x working by following your install instructions with a specific synaptic driver

  33. the newest Alps driver listed (“Alps Touchpad – 10.1207.101.113”) links to a Logitech Unity device driver (a universal wireless mouse hub, i think). The ‘newest Alps driver’ link embedded in the text links to the same non-Alps file, too.

  34. Cypress Touchpad – 2.5.3.72 Windows 10 64 Bit XPS 15z (L511z) and XPS 13 L322x. Please let me know if you test on the XPS 13 L321x.

    Early results on the L321x are looking good!
    I have multitouch, pinch zoom, etc… and the trackpad seems more responsive.

    1. Interesting I had an earlier comment saying it didn’t work. Let me know how if it still works well after some extended use. 🙂

  35. Works fine on Vostro 3700 and Win10 64Bit
    Synaptics Touchpad – 19.0.15.2 Windows 7/10 32/64 Bit

  36. Can confirm that Alps vers 8.1200.101.217 works perfectly on Dell Latitude D630 running Win 10 , 64 Bit. Has returned touchpad scroll functionality.

    Many thanks!

  37. Thank you for your Guide, it works great.
    I had issues with my Touchpad, sometimes it generates additional characters in the applications or just does not work for a few seconds after changing a window.

    So far it seems to work without any problems, my Hardware for Reference and the Alps driver I downloaded:

    Dell Precision M6600
    Alps 10.1207.101.113 Windows 7/8.1/10 32/64 Bit

    1. This is regarding Synaptics Touch Pad issue on Dell Inspiron N 5010. Only today windows update services automatically updated the old Driver with a new one release no. 19.2.17.55. This installation has solved the scroll function of the Touch Pad. I was facing this difficulty since I upgraded to Windows 10. Earlier scroll function was not working in Edge Browser and any of the the apps offered by Windows 10 although it was working in Opera, Chrome, and also IE11.
      Thanks to Synaptics and Windows Autoupdate system for addressing the problem of so many N5010 laptop users.

      1. Thanks for writing to let me know that Windows Update is getting on board with the touchpads. I assume you are using the version 1703 build 15063 RS2 of Windows 10.

  38. Inspiron 9400 (Synaptic v15.3.45.91) Installed and ran successfully in Windows 7 Professional x64). Default settings are horrid though. Disable the palm detection before anything else. I’m successfully using multi-touch gestures (2 and 3 finger gestures), and also edge detection.

    I’ve no plan at present, to upgrade it to Windows 10, but if I do – I’ll try to remember to report back here.

  39. Philip, I just want to say first of all, a big Thank You for the incredible amount of time and expertise you have put into this website. It has been a big help to me. I know you’re also a ‘Rock Star’ at Dell, and I would add the title ‘Tech Support Saint’ for all the people you have saved from PC Hell!

    I’m wondering if you, or anyone else reading this happens to know what make of touchpad was put into the Inspiron 1520?

    1. Problem Solved! I read your instructions more carefully, got the original Dell driver, extracted it, and found out that it’s a Synaptics touchpad. Thanks again for all your good work.

      1. The driver that Dell released supported the Inspiron 1318, Inspiron 1520, Precision M6300, Vostro 1000, Vostro 1500, XPS M1330 and XPS M1730.

        The XPS M1330 is reported to work successfully with the Synaptics 15.3.2.1 driver and Windows 7 64 Bit (probably also Windows 10 64 Bit). Newer Synaptic versions may also work.

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